Computer Hardware Technician (225-826)

A Computer Hardware Technician is a key player in the IT infrastructure of any organization, responsible for the maintenance and repair of computer systems and networks. This role requires a blend of technical expertise, problem-solving skills, and customer service capabilities. Technicians work with various computer components such as processors, memory modules, hard drives, and networking hardware to ensure all computer systems and servers are functioning optimally. They are also tasked with installing new hardware, performing diagnostic tests, troubleshooting hardware issues, and keeping detailed records of their work. A Computer Hardware Technician needs to stay abreast of technological advancements to effectively manage and upgrade systems in a way that aligns with evolving hardware standards. The role offers exciting challenges in a fast-paced environment, making it an ideal position for individuals passionate about technology and seeking a hands-on career.

Responsibilities

• Install and configure new computer hardware components and peripheral devices.
• Perform regular maintenance and updates to computer systems and hardware.
• Diagnose hardware issues and replace defective components as needed.
• Maintain documentation of hardware repairs, testing, and modifications.
• Collaborate with IT staff to manage network hardware purchases and setup.
• Assist users with hardware issues and provide technical support as required.
• Perform hardware preventive maintenance and suggest upgrades to improve performance.
• Ensure compliance with warranty standards and hardware safety guidelines.
• Create detailed reports on system performance and service outages.
• Conduct hardware testing and troubleshooting on new installations.
• Coordinate with manufacturers for warranty or equipment replacement needs.
• Monitor and manage hardware inventory to track equipment lifecycle.

Requirements

• High school diploma or equivalent; technical certification is a plus.
• Proficiency in computer hardware repairs and technical troubleshooting skills.
• Strong understanding of computer systems, networks, and peripheral devices.
• Experience with installing operating systems and software packages efficiently.
• Excellent analytical, problem-solving, and customer service abilities.
• Ability to lift heavy equipment and handle various types of hardware.
• Good communication skills to explain technical issues to non-technical users.