Terms and Conditions

1. General Compliance & Payment Policy

• “Talentmate HR Solutions FZE” maintains the https://www.talentmate.com Website ("Site").
• “United Arab Emirates is our country of domicile” and these terms shall be governed by and construed in accordance with the local laws of the UAE.
• Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.
• Visa or MasterCard debit and credit cards in AED (United Arab Emirates Dirham) are accepted for payment.
• The price and currency displayed at checkout will be the same as printed on the transaction receipt. The amount charged will appear in your card's billing currency.
• We do not trade with or provide services to OFAC and sanctioned countries.
• Minors (under the age of 18) are not permitted to register as users or transact on the website.
• Cardholders must retain a copy of transaction records and all policies available on https://www.talentmate.com .
• Payment confirmation will be sent to the client via email within 24 hours of successful transaction.
• https://www.talentmate.com takes appropriate steps to ensure data privacy and security, using standard hardware and software protections. However, we cannot guarantee the security of any data disclosed online.

2. Authorized Usage

You confirm that you are authorized to act on behalf of a legally registered business entity. You agree to use the Talentmate platform solely for legitimate recruitment purposes. All job postings must represent genuine, open vacancies.

3. Subscription and Credit Validity

• Job posting credits and subscriptions are valid for 12 months from the purchase date.
• Unused credits automatically expire after 12 months, regardless of usage.
• If your account is deactivated, suspended, or terminated, any remaining credits and active job posts are void without refund or transfer.

4. Payment and Refund Policy

• All payments for job credits, subscriptions, or posting packages are final, non-transferable, and non-refundable.
• No refunds will be issued for unused, expired, or rejected job posts.
• Pricing may change at any time. New rates apply only to future purchases.

5. Job Posting Rules and Compliance

You agree that all job postings:

• Must comply with UAE labor laws and platform standards.
• Must not include or imply any form of discrimination (e.g., age, gender, nationality, religion, marital status, disability).
• Must not involve:
  • Fake or misleading roles
  • Commission-only jobs without disclosure
  • Roles requiring payment or upfront fees
  • Unauthorized work/residency guarantees
  • Multi-level marketing (MLM) or pyramid schemes

Talentmate reserves the right to review, modify, reject, or remove any job post at its sole discretion without notice or compensation.

6. No Guarantee of Applications

Talentmate does not guarantee:

• A specific number of applications
• The suitability or quality of candidates
• Successful hiring outcomes

Results depend on job content, industry demand, and market conditions.

7. Access to Candidate Data

validity. Applicant data must be used solely for hiring purposes. Unauthorized storage, sharing, or scraping of CVs is prohibited and may lead to account suspension or legal action.

8. Account Suspension & Termination

Talentmate may suspend or terminate your account immediately for:

• Violation of terms
• Misuse of candidate data
• Posting prohibited content
• Abusing system tools

No refunds are provided upon suspension or termination.

9. Intellectual Property

All content, tools, features, and technology on Talentmate are the exclusive property of Talentmate HR Solutions FZE. Copying, reverse-engineering, or unauthorized use is strictly prohibited.

10. System Availability :

We aim for 24/7 service availability but do not guarantee uninterrupted access. Downtime due to maintenance or technical issues may occur. No liability or compensation will be provided for such outages.

11. Amendments :

We may revise these Terms and Conditions at any time. Updates will be posted on the Site. Continued use of the Site implies your acceptance of the revised terms.

12. Acknowledgement

By using the Site or completing a purchase, you confirm that you have read, understood, and agreed to these Terms and Conditions.

13. Pricing and Service Descriptions

Talentmate HR Solutions FZE offers paid services such as job posting credits, subscription plans, and promotional upgrades.

• All pricing is displayed in AED (United Arab Emirates Dirham) on the website and checkout pages.
• The final price shown during checkout is the same amount charged to the customer’s payment card.
• All service packages include clear descriptions of included features and validity.
• Prices may be updated from time to time. However, pricing changes will only apply to future purchases.
• Services are digital in nature, and delivery is deemed complete when credits or features are activated in the user account.
• Talentmate reserves the right to modify or discontinue service plans at any time.

14. Contact Information

Company Name: Talentmate HR Solutions FZE
Email: contact@talentmate.com
Phone: +97150 9581966
P.O. Box: 128288
Office Address: #4- Business Center, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
Country: United Arab Emirates