Web Designer & Support Specialist (225-819)

As a Web Designer & Support Specialist, you will play a pivotal role in designing visually stunning and user-friendly websites while also providing top-notch support to ensure optimal website performance. In this dual role, you will blend creativity with technical expertise to enhance user experience and drive client satisfaction. You will work closely with clients and collaborate with cross-functional teams to transform their visions into engaging digital solutions. This role demands a keen eye for design, a strategic approach to web development, and excellent problem-solving skills to address client and user issues. By joining our dynamic team, you will contribute to building innovative digital experiences that captivate and inspire.

Responsibilities

• Design visually appealing and user-friendly website layouts and interfaces.
• Collaborate with clients to understand their website design and support needs.
• Develop responsive and mobile-friendly web pages using modern technologies.
• Optimize website performance and ensure cross-platform compatibility.
• Conduct usability testing and gather user feedback to improve design.
• Resolve website issues and provide technical support to clients and users.
• Maintain up-to-date knowledge of web design trends and technologies.
• Coordinate with developers to implement website design changes effectively.
• Create and manage website support documentation and user guides.
• Assist in troubleshooting website performance and connectivity issues.
• Ensure websites comply with industry standards and best practices.
• Utilize analytics to track website performance and user engagement.

Requirements

• Bachelor’s degree in Web Design, Computer Science, or a related field.
• Proven experience as a Web Designer or in a similar support role.
• Strong proficiency in HTML, CSS, JavaScript, and web development tools.
• Excellent understanding of UX/UI design principles and best practices.
• Experience with graphic design software, such as Adobe Creative Suite.
• Solid problem-solving skills with a focus on user support and satisfaction.
• Excellent communication skills for client interaction and team collaboration.