Sales Coordinator

A Sales Coordinator works within a dynamic and fast-paced environment with the primary objective of supporting the sales team to maximize their effectiveness and success. This role involves close collaboration with sales representatives, customers, and internal departments to ensure seamless execution of sales activities and customer orders. This position acts as a pivotal link between various stakeholders, facilitating communication, scheduling meetings, and ensuring that sales targets are achieved through organized and efficient processes. A successful Sales Coordinator is detailed-oriented, possesses excellent communication skills, and is proficient in administrative tasks to ensure that all customer requirements are meticulously addressed and tracked. The role demands a proactive approach to problem-solving, a thorough understanding of sales processes, and an ability to multitask in high-pressure situations to meet deadlines and exceed customer expectations.

Responsibilities

• Coordinate sales team activities and manage daily schedules efficiently.
• Serve as the primary point of contact for internal sales inquiries.
• Assist in the preparation and organizing of sales promotional materials.
• Monitor and manage sales orders and ensure timely delivery to customers.
• Oversee accurate input of sales orders into the database system.
• Collaborate with the finance department to ensure accurate invoicing.
• Prepare sales reports and presentations based on the analysis of sales data.
• Facilitate communication between the sales team and other operational departments.
• Maintaining and updating customer records and sales documentation.
• Track sales targets and ensure that company goals are consistently met or exceeded.
• Support promotional and marketing activities to drive sales growth.
• Resolve customer complaints by investigating problems and developing solutions.

Requirements

• Bachelor’s degree in Business Administration or relevant field preferred.
• Proven experience in sales or a similar coordinator role.
• Strong proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Excellent communication skills, both verbal and written, are essential.
• Demonstrated ability to multitask and prioritize tasks effectively.
• Strong organizational skills and attention to detail are imperative.
• Familiarity with CRM software and understanding of sales performance metrics.