Receptionist (225-818)

A receptionist serves as the face of the organization, playing a crucial role in creating a welcoming atmosphere for all visitors and clients. This position requires excellent communication and multitasking skills, as the receptionist is responsible for managing the front desk operations and ensuring that all administrative activities run smoothly. The ideal candidate will have a friendly demeanor and a professional attitude, making them the first point of contact for incoming calls and inquiries. As the organizational hub, the receptionist must handle various tasks simultaneously, keeping the flow of information fluid and maintaining a positive presence. Having strong organizational abilities and technical skills is essential for success in this dynamic and varied role.

Responsibilities

• Greet visitors and clients warmly, providing assistance and directions as needed.
• Manage all incoming calls and emails, directing inquiries to appropriate personnel.
• Maintain a tidy and organized reception area to project a professional image.
• Coordinate the scheduling of appointments and ensure proper allocation of meeting rooms.
• Handle incoming and outgoing mail and packages efficiently and accurately.
• Assist with administrative tasks like filing, data entry, and document preparation.
• Monitor and control inventory of office supplies, placing orders when necessary.
• Support various departments with clerical tasks, as requested by team leaders.
• Respond promptly and courteously to inquiries from the public and stakeholders.
• Facilitate communication between management, staff, and external visitors effectively.
• Manage the distribution of incoming faxes and ensure timely delivery to recipients.
• Ensure security protocols are followed, including signing in visitors and issuing badges.

Requirements

• High school diploma or equivalent; a degree in business is preferable.
• Proven experience as a receptionist or in a similar customer service role.
• Excellent verbal and written communication skills and a friendly demeanor.
• Proficiency in Microsoft Office Suite and basic computer operations.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Exceptional time management skills and attention to detail are essential.
• Ability to maintain confidentiality and discretion with sensitive information.