Executive National Talent - Concierge - Jumeirah Al Qasr

About Jumeirah

JOB DESCRIPTION

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Madinat Jumeirah

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About The Job

An exciting opportunity has arisen for a Executive (National Talent) - Concierge to join Jumeirah Al Qasr. The main duties and responsibilities of this role include:

• Deliver professional and personalized guest service while supporting daily Concierge operations.
• Provide professional administrative support to the Concierge team to ensure smooth daily operations.
• Maintain and update departmental databases and digital platforms with accurate, timely information.
• Coordinate front office needs, including stationery, equipment maintenance, and guest amenities.
• Monitor purchase requests, track inventory, and coordinate supply needs.
• Support team coordination, internal communication, and positive guest or stakeholder interactions.
  
  

• UAE National as per government requirements.
• 2 years in a similar role at a 5-star hotel; guest-facing department experience is an advantage.
• Diploma in Hotel Operations or Hotel Management.
• Fluent in English, both oral and written.
• Strong knowledge of Microsoft Office products.
  
  

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)