Inside Sales Advisor (225-905)

An Inside Sales Advisor plays a crucial role in driving the sales revenue of a company from within the office environment. They are responsible for engaging with potential and existing clients, understanding their needs, and presenting appropriate solutions to close deals. They use a blend of communication skills, strategic planning, and knowledge of the products or services offered by the company to convert inquiries into sales. The ideal candidate is passionate about meeting and exceeding sales goals, possesses a high level of emotional intelligence, and has a keen ability to build rapport with clients over the phone or through digital communication channels. Working closely with the sales team, an Inside Sales Advisor contributes significantly to the business's success while nurturing customer relationships and ensuring a seamless client experience. This position is best suited for individuals who thrive in a dynamic and results-oriented environment.

Responsibilities

• Conduct outbound calls to potential clients to generate sales leads and close sales.
• Identify client needs and recommend appropriate products or services to meet those needs.
• Maintain a detailed knowledge of the company’s products, services, and competitive advantage.
• Foster strong relationships with clients to encourage repeat business and referrals.
• Collaborate with the sales team to develop strategies for improving sales performance.
• Achieve or exceed monthly and quarterly sales quotas set by the sales manager.
• Track client interactions and sales activities using CRM software to manage the sales pipeline.
• Respond promptly to client inquiries and follow up on leads to enhance conversion rates.
• Prepare and present sales reports to management to provide insights and actionable recommendations.
• Continually update oneself with industry trends to suggest relevant improvements to the sales process.
• Train and mentor junior members of the sales team when required.
• Maintain high levels of customer satisfaction by providing excellent customer service.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Proven experience in an inside sales position or similar role is required.
• Strong communication and interpersonal skills to build lasting client relationships.
• Proficient in CRM software and Microsoft Office Suite for sales tracking and reporting.
• Ability to handle multiple clients and tasks simultaneously under tight deadlines.
• Strong problem-solving skills with a customer-focused mindset are essential.
• Willingness to work flexible hours to accommodate client schedules and time zones.