Ecommerce Executive (225-830)

An Ecommerce Executive plays a crucial role in managing the online sales and presence of a company. They are responsible for developing and implementing strategies to promote and sell products or services through digital platforms. The primary goal of an Ecommerce Executive is to increase a company's digital footprint, boost sales, and ensure a seamless online shopping experience for customers. This role requires a combination of technical skills, marketing acumen, and an ability to analyze consumer trends and behaviors. Ecommerce Executives work closely with marketing teams, web developers, and logistics teams to ensure products are available, marketed effectively, and delivered efficiently. They must also stay updated with the latest ecommerce trends and technologies to maintain a competitive edge in the market.

Responsibilities

• Develop and implement effective ecommerce strategies to boost online sales and presence.
• Analyze customer data and market trends to improve product listing and marketing strategies.
• Coordinate with the web development team to ensure optimum user interface and experience.
• Oversee inventory management to ensure product availability across all digital platforms.
• Monitor online sales performances and optimize product listings accordingly.
• Maintain strong relationships with digital marketing and advertising agencies.
• Investigate and leverage new digital marketing tools and technologies.
• Field customer inquiries and resolve issues to enhance customer satisfaction.
• Generate and present reports analyzing ecommerce metrics and performance.
• Ensure compliance with industry standards and regulations for online transactions.
• Coordinate with logistics departments to streamline delivery and returns processes.
• Support promotional campaigns with web and social media content strategies.

Requirements

• Bachelor’s degree in Marketing, Business, or related ecommerce field.
• Proven experience working in ecommerce, digital marketing, or related fields.
• Proficiency in using ecommerce platforms like Shopify, Magento, or WooCommerce.
• Strong understanding of SEO, SEM, and other digital marketing strategies.
• Excellent analytical skills to interpret sales data and consumer behavior.
• Ability to manage multiple projects and collaborate with cross-functional teams.
• Outstanding communication skills to interact effectively with stakeholders.
• Proficiency with data analysis tools and generating detailed sales reports.
• Creative problem-solving skills to handle unexpected ecommerce challenges.