Operations Manager - Microfinance

Location Name: Annigiri MFI

Job Purpose

To manage the Operations of Branch assigned

Duties And Responsibilities

• This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service.
• Take end to end ownership of Disbursement TAT.
• Ensure effective cash management at Branch.
• Ensure Adherence to vaulting process and policy.
• Monitor EOD and BOD activities related to respective branches and resolve issues.
• Audit query response and resolution.
• Identify and provide inputs to bring automation in processes.
• Identify need for additional BC/Banking points for cash deposition.
• Sharing of Best practices with other branches.
• Provide support trainings to Center Managers to improve productivity.
  
  
  

• QualificationsMBA / Graduateb)Work ExperienceMinimum 1-3 years of experience in financial industry Past experience in onboarding and operations will be an added advantage Prior experience in NBFC preferred