Project Manager

Sapiens is on the lookout for a Project Manager to become a key player in our Bangalore team. If youre a seasoned Project Management pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.

Location : Bangalore

Working Mode : Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity

The position will be part of Sapiens Property & Casualty Insurance for North America division, for more information about it, click here : https://sapiens.com/property-and-casualty-commercial-and-personal-lines/

Description

A Project Manager is responsible for planning, organizing, and directing the completion of specific projects for an organization, while ensuring they are completed on time, within budget, and to the required standard. This involves managing resources, communicating with stakeholders, and mitigating risks to ensure project success.

Planning

Roles and Responsibilities:

• Create an actionable Blueprint including detailed user stories and estimates to establish baseline for scope and budget.
• Create a high-level project plan from Blueprint, Master Service Agreement, associated Managed Service Agreement and Statements of Work, outlining scope, deliverables, resources, dependencies, and timelines required achieve project goals.
• Maintain backlog/user stories in Jira (or equivalent system) or specified system to actively manage the project (assignment, refinement, estimations, and documentation).
  
  

• Monitor project progress, track milestones, analyze project performance against key metrics and objectives.
• Champion transparency/visibility into efforts through weekly status reporting on capacity, velocity, timeline, issues/risks, and other items as outlined in the Monthly Executive Status template.
• Support audits on internal implementation processes.
• Ensure that team (including self) are completing weekly timesheets in Sciforma. Ensure weekly approval of timesheets including updating the actual hours spent on assignments/tasks in JIRA or equivalent. Track % complete against assignments vs estimates.
• Review Capacity Plans against project needs weekly (Planned vs. Actual reporting). Work proactively to identify gaps and issues to reduce variance between actual versus planned project hours for overall project efficiency.
• Consistently conduct and document retrospectives at the end of every sprint (or at a minimum, monthly) including commitments (action items) to support continuous improvement by following PMO established processes.
• Maintain all project documents in standard project repository structure in MS Teams.
• Work with PMO to update Monthly NAPCIP Project Status Board on MS Teams.
• Provide agenda/objective for every meeting, create, and circulate meeting minutes that include attendees, action items, decisions, risks, issues, and requirements if applicable.
• Keep key stakeholders (PMO, VP-PS & BU head) informed of Work At Risk status via report provided by the PMO.
  
  

• Ensure agreements are in place for all customer work being done via contracts, CRs, or work at risk approval by Head of BU.
• Plan project from initial set up and project estimate, create project budget.
• Evaluate and report on scope deviations, estimations for new work and lead CR process.
• Statement of Work, scope writing and review; ensure internal reviews are completed prior to uploading to CLM
• Track and monitor project cost with ETC (Estimate to Complete) with costs
• Track professional services contract renewals and project forecasts keeping relevant stakeholders informed.
  
  

• Utilize hybrid Agile project management methodologies and relevant supporting software / tools in planning, scheduling, reporting and change management of the project in support of best practice and project delivery excellence.
• Ensure user stories are signed off by customer via written confirmation.
  
  

• Monitor, track and reduce defects in partnership with BAs, QAs, and TAs. Conduct quality reviews, drive on-time delivery by reducing overall project defects through improved performance. Ensure QA are providing expected results from agreed upon Acceptance Criteria for traceability back to scope requirements.
• Ensure defect tickets have root cause analysis documented and shared with the customer. Provide defect reporting and tracking in Monthly Executive Status Reviews.
  
  

• Efficiently lead the project to a successful and profitable delivery through fostering a collaborative environment through effective communication throughout the project lifecycle.
• Partner with PMO on resource allocation to ensure optimal utilization of resources within budget. Ensure that resources are not over or under utilized/allocated.
• Utilize Resourcing and Capacity process - ensure that all changes to in-flight resources are submitted via the standardized Resourcing and Capacity form.
• Identify, escalate, and manage resource and performance issues.
• Proactively identify project resources’ leave and holidays to manage project velocity.
  
  

• Monitor and report on risks throughout the project lifecycle and implement appropriate risk measures to minimize the impact of potential issues (document in the Risks Actions Issues and Decisions (RAID), which is the weekly Project Register Log which includes Change log).
• Escalate potential risks to delivery management in a timely manner.
  
  

• Maintain strong relationships, manage expectations, ensure effective communication and engagement with all key stakeholders including clients, senior management, cross-functional teams, and external partners.
• Practice active listening through soliciting and providing feedback.
• Ensure stakeholders are receiving the relevant information in the right format. Have data driven conversations.
  
  

• Ensure business and fiscal acumen and responsibility to run the project P&L efficiently.
• Submit user stories and reusable project artifacts into repository.
• Drive overall project success and strategically evaluate its progress against predefined metrics and strategic objectives.
• Promote a culture of continuous improvement by identifying areas for improvement, implementing lessons learned, and sharing best practices.
• Support account growth by identifying opportunities and informing BU leadership.
  
  

• Experience of 10 to 15 years
• Experience and understanding of the Project Management framework, agile/scrum, waterfall and hybrid
• Experience of working on Insurance & Banking domain is preferred.
• Ability to lead and track multiple projects
• Proven leadership skills, able to lead and motivate the team
• Cost and risk management skills
• Excellent communication, interpersonal and negotiation skills
• Ability to make important decisions under pressure
• Must be open to learn and pick up process and other organizational methodologies for project execution and management.
• Must be open to travel and work across global time zones.
• Problem-solving skills
• Time management skills
• Friendly and approachable