Store Assistant (225-802)

The Store Assistant plays a pivotal role in providing support and ensuring effective and efficient operations within a retail environment. They are responsible for assisting customers, managing inventory updates, and maintaining overall store health to deliver an outstanding shopping experience. This versatile role requires excellent customer service skills, attention to detail, and the ability to work collaboratively with a team to achieve store goals. An ideal candidate should thrive in a dynamic environment, exhibit enthusiasm for retail, and possess strong problem-solving abilities. Working as a Store Assistant provides an opportunity to be involved in various aspects of store operations, from the sales floor to the stockroom, ultimately contributing to the store's success.

Responsibilities

• Greet customers warmly and assist them with their shopping needs.
• Manage and replenish stock levels to ensure store shelves remain full.
• Assist in organizing store displays and visual merchandising activities.
• Process customer transactions accurately and efficiently at the checkout.
• Maintain cleanliness and orderliness of store premises at all times.
• Coordinate with the store team to manage daily store operations effectively.
• Handle customer complaints and inquiries with professionalism and empathy.
• Execute opening and closing procedures, including cash management tasks.
• Support inventory management through regular stock-taking and updates.
• Monitor product quality and report any issues to the store manager.
• Assist in the training of new store staff to ensure smooth operations.
• Promote special offers and loyalty programs to customers actively.

Requirements

• High school diploma or equivalent educational qualification is required.
• Previous experience in a retail environment is highly advantageous.
• Strong interpersonal and communication skills are essential for customer interactions.
• Ability to work flexible hours, including weekends and public holidays.
• Proficiency in using point-of-sale systems and handling cash transactions.
• Excellent organizational skills and attention to detail are necessary.
• Physical ability to stand for extended periods and lift moderate loads.