Customer Relationship Manager

Job Overview

Homzinterio is seeking a Customer Relationship Manager for a full-time position in Bangalore and Hyderabad. The ideal candidate should have a minimum of 2 years of relevant work experience. The role involves managing customer relationships, ensuring customer satisfaction, and coordinating to enhance the customer experience.

Roles and Responsibilities

• Manage customer and ensure all inquiries and needs are addressed promptly and effectively.
• Develop and maintain strong relationships with clients, enhancing customer loyalty and retention.
• Collaborate with the interior design team to align customer expectations with project deliverables.
• Coordinate between various departments to ensure the seamless delivery of products and services.
• Resolve conflicts and handle complaints with a focus on achieving high customer satisfaction rates.
• Additionally manage the admin and front office functions for the branch.
• Monitor customer feedback to identify potential areas for improvement in our services.
• Create detailed reports on customer interactions and feedback to inform business strategy.
• Stay updated on industry trends to provide innovative solutions and enhance customer offerings.

Location-

Whitefield,JP Nagar,Sarjapur,HSR Layout