Store manager (225-911)

A Store Manager is a pivotal role in retail or service-based environments, tasked with overseeing the daily operations of a store and ensuring both customer satisfaction and business profitability. As the primary leader in the store, the Store Manager strategically drives sales and facilitates team development while maintaining high operational standards. This role requires excellent leadership abilities, combined with strong organizational skills and a deep understanding of retail management. The successful applicant will be expected to foster a positive work environment, maximize productivity, and ensure that the store achieves its financial objectives. This involves managing resources, implementing store policies, and collaborating across departments to enhance the overall customer experience. As a result, the Store Manager plays a critical role in upholding the brand's reputation and contributing to the sustained success of the business.

Responsibilities

• Develop and implement strategies to meet store sales and performance goals.
• Lead, motivate, and develop the store team to enhance productivity and engagement.
• Manage daily store operations, ensuring compliance with company policies and standards.
• Oversee inventory levels, ensuring accurate stock control and timely replenishment.
• Coordinate with logistics and suppliers to optimize supply chain efficiency.
• Handle customer inquiries, feedback, and complaints to ensure satisfaction and retention.
• Conduct regular staff meetings to communicate goals, updates, and feedback.
• Analyze sales data and market trends to make informed business decisions.
• Ensure visual merchandising standards are consistently maintained throughout the store.
• Prepare and manage store budgets, monitoring financial performance and controlling costs.
• Recruit, train, and evaluate staff performance to sustain a high-performance work environment.
• Implement health and safety practices to ensure a secure and safe store environment.

Requirements

• Bachelor's degree in Business Administration, Retail Management, or related field preferred.
• Proven experience as a Store Manager or in a similar retail managerial role.
• Strong leadership skills with the ability to coach, develop, and drive a team.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Proficiency in retail management software and Microsoft Office Suite.
• Exceptional customer service skills with a focus on customer satisfaction.
• Solid financial and business acumen to drive store profitability.