Account Executive (225-818)

An Account Executive serves as the primary point of contact between a company and its clients, with the main responsibility of managing client accounts and ensuring their satisfaction. This dynamic role involves a blend of sales and relationship management, requiring the individual to build strong, lasting relationships with clients while simultaneously identifying opportunities to upsell and expand the company's services. Account Executives work closely with both clients and internal teams to ensure that the services provided meet or exceed expectations. They play a pivotal role in driving business growth by understanding client needs and aligning them with the company’s offerings. This position demands excellent communication skills, a results-driven mindset, and a proactive approach to problem-solving to ensure the company's goals are met while maintaining high levels of client satisfaction.

Responsibilities

• Develop and maintain strong relationships with a portfolio of major clients.
• Identify and pursue new business opportunities to increase company revenue.
• Communicate effectively with clients to understand their needs and requirements.
• Coordinate with internal teams to deliver solutions that meet client expectations.
• Prepare and present detailed presentations and proposals to clients.
• Manage negotiations and close deals to achieve specific sales targets.
• Regularly update clients on new products and services to enhance their experience.
• Analyze market trends and client feedback to inform strategic decisions.
• Maintain detailed records of client interactions and updates in CRM systems.
• Ensure clients receive timely, attentive assistance and solve any arising issues.
• Collaborate with marketing teams to develop strategies that engage clients.
• Develop and implement client management strategies to enhance retention rates.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field preferred.
• Minimum of 2 years of experience in sales, marketing, or customer service roles.
• Strong communication and interpersonal skills to effectively manage client relationships.
• Proven ability to manage multiple accounts while maintaining keen attention to detail.
• Demonstrated track record of achieving or exceeding sales targets effectively.
• Proficiency in using CRM software and other sales tools to manage client data.
• Excellent problem-solving skills and a proactive approach to customer needs.
• Willingness to travel as needed to meet with clients and close sales deals.