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Job Description

Are you an expert in Retail Pro POS systems with experience in overseeing implementations and providing ongoing support? We want YOU to join our team!

We’re looking for a Retail Pro POS Support Expert to:

✅ Lead the implementation and deployment of Retail Pro POS systems.

✅ Provide expert-level support to troubleshoot and resolve POS-related issues.

✅ Optimize system performance and ensure seamless integration across retail locations.

✅ Train end-users and collaborate with business and IT teams to enhance system functionality.

Requirements

Key Qualifications:

✔️ Proven experience with Retail Pro POS implementation and support.

✔️ Strong troubleshooting, problem-solving, and analytical skills.

✔️ Ability to manage multiple projects in a fast-paced retail environment.

✔️ Excellent communication skills and a passion for customer success.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.sharafdg.com Job Function: Customer Service
Company Industry/
Sector:
Retail

What We Offer


About the Company

Sharaf DG, a part of the Sharaf Group, is a whole new concept in Electronics Retailing conceived to meet the growing demands of the discerning customer. We are a leading provider of technology products, services and solutions. With our stores spread across UAE, Bahrain, Oman & Egypt, we serve over 1 million customers every month. Sharaf DG is not just an electronics store, but a new lifestyle experience where customers can find the widest range of brands in the region across categories like Consumer Electronics, Home Entertainment, IT, Telecom, Home Appliances and much more. Along with retail ,Sharaf DG is also into Energy , Franchise & B2B business. As of our workforce, our employees’ knowledge, passion and commitment are recognized through pay, benefits and rewards that are among the best in the industry. Our diversified team from 40 different nationalities have the passion to render the most unmatched & exceptional service experience to our customers.

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