Sales Advisor (225-66)

The Sales Advisor is a vital contributor within our dynamic sales team, offering comprehensive support to customers to guide them through a variety of products and services while ensuring an exceptional shopping experience. With expertise and sound judgment, the Sales Advisor diligently assesses customer needs and preferences, delivering tailored product suggestions and insightful advice. By fostering strong relationships and remaining attuned to evolving market trends, the Sales Advisor not only helps in meeting and exceeding sales targets but also plays a key role in customer satisfaction and brand loyalty. Exceptional communication and interpersonal skills ensure they engage effectively with clients, managing inquiries, handling concerns, and facilitating seamless sales transactions. The Sales Advisor's proactive demeanor and drive for continuous improvement create an environment where client interests are prioritized, and strategic sales growth is achieved.

Responsibilities

• Engage with customers to understand and assess their specific requirements.
• Provide accurate, comprehensive information about products and services offered.
• Guide customers through purchasing decisions with tailored recommendations.
• Maintain a thorough understanding of current promotions and marketing activities.
• Build and nurture lasting relationships to foster customer loyalty and satisfaction.
• Strive to meet and exceed individual and team sales targets consistently.
• Collaborate with team members to enhance overall sales performance.
• Address and resolve customer inquiries or concerns in a timely manner.
• Ensure merchandise displays are appealing and stocked with product offerings.
• Stay up-to-date with market trends to effectively position products.
• Contribute to team meetings by sharing insights and strategies for improvement.
• Monitor competitor activities and provide feedback to improve sales strategies.

Requirements

• Previous experience in sales or customer service is highly advantageous.
• Demonstrated ability to meet and exceed sales and client satisfaction targets.
• Excellent communication skills, both verbal and written, are necessary.
• Strong interpersonal skills with the ability to build relationships easily.
• Ability to adapt to changing priorities and work efficiently under pressure.
• A keen eye for detail and a commitment to quality customer service.
• Proficiency with basic computer applications and sales software is essential.