Officer - Government Relations

Job Description

To manage end-to-end employee Visa related services, and ensuring businesses are able to operate effectively under UAE employment frameworks (labour/immigration/free zone). This role is the key influencer in terms of understanding regulatory change and legal compliance within the UAE federal labour market. The Officer - Visa Services responsible for integrating people, systems and processes to develop a fit for purpose Government Services delivery model for the Group. The job holder will always require the business needs and ensure businesses are enabled to operate.

Strategic

RESPONSIBILITIES

• Visa Services:
• Provide all type of visas (employment/mission/family/visit/domestic) as and when required by the Group companies/directors in accordance with P&C Policy and procedures.
• Responsible for all renewals & cancellation.
• Arrange visa cancellation or legal steps to clear records of ex-employees without delay to avoid legal risk to the Group due to the imposition of overstay fines.
• Validate Expenses and ensure funds availability.
• MOHRE Services:.
• Provide all type of work permits (permanent, temporary, guardian, mission).
• Provide LC Renewals on time.
• Facilitate TAWJEEH lectures for semi-skilled and unskilled workers within the given time frame to facilitate the issuance & renewals of Labor Cards.
• Validate Expenses and ensure funds availability.
• Ensure establishment information is updated on time.
• Medical Services:
• Ensuring that all medical test conducted within the allowed time frame.
• Updating the system through out process.
• Always try to find the best convenient center to BUs to ensure efficiency.
• Validate Expenses and ensure funds availability.
• EID Services:
• Looking after EID typing services (new, & renewals).
• Validate Expenses and ensure funds availability.
  
  

Gulfanisation

Pension registration/Cancellation of all GCC Nationals.

Operational

• Customer Service Focused - you are a service provide to the Group business so you must provide solutions, both short-term (sticking patches) and long-term (strategic plans) to your stakeholders.
• Must be able to priorities and manage multiple workload requests. .
• Build strong connections with the Government Entities to unexpected changes happen in Labor & Immigration rules and procedures being able to communicate these and stay ahead of the curve.
• Complexity of documentation and various modes of payment.
• Manage to deal and work with different systems to provide an equal service to all Stakeholders.
  
  

People Management

N/A

Product/Process Improvement

• The processes which this role will be responsible for, are including but not limited to:
• Government Relations-Visa Services:
• MOHRE Services (Labor Card Life Cycle).
• Visa Services ( Visa Life Cycle).
• Medical Test Services.
• EID Services.
• Establishment Immigration Card(Immigration Computer Card).
• Bank Guarantee Refund process.
• MOL Complaints process (UAE Nationals).
• Absconding process.
  
  

Qualifications

Education & Certifications:

• High School or Diploma.
  
  

Knowledge & Skill

• Advanced User of office productivity tools & techniques (eg : MS Word, Excel, Power Point, Outlook, Visio, etc.).
• Good communication and interpersonal skills in both official languages (oral and written).
• Strong planning and organizational skills.
• Strong understanding of Business goals.
  
  

Experience

• Minimum 2 years of directly related experience in government relations services.
• Tasheel systems.
• GDRFA Smart Channels.
• Demonstrable experience in practice HR in the UAE along with the interpretation of UAE labor law.
  
  

About Us

Al Ghurair Investment is one of the largest diversified family business groups in the Middle East, with operations in seven distinct industry sectors: foods, resources, properties, construction, energy, mobility and ventures.

With a grassroots heritage in the United Arab Emirates spanning more six decades, Al Ghurair Investment is woven into the very fabric of the nation since 1960, as a small trading business, when pearl diving and fishing were still the mainstays of the economy.

Having fostered a proud history of innovation and entrepreneurship, today we continue to build upon our long legacy, founded on a solid commitment to excellence, trust and responsibility, all guided by a single ideal: ‘Enhancing Life.’

Today, the Al Ghurair family name is synonymous with the development of the region, and we build upon our long history of innovation and entrepreneurship through our operations in six distinct sectors including food, resources, properties, construction, energy, mobility and ventures.

Headquartered in Deira, the heart of Dubai, our diversified operations span more than 20+ countries and 7 sectors across the globe, employing approximately 28,000 people.

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