Graduate

Responsibilities

• Review and analyse monthly (Joiners & Leavers) reporting & dashboard
• Enhance and optimize existing processes and review its effectiveness
• Ensure SLAs in place for the existing processes
• Ensure that resources and infrastructure are adequate to support the flow of onboarding & offboarding program
• Provide inputs and be involved in the implementation of the Oracle HCM
• Develop and standardise procedures and processes for Onboarding & Offboarding functions to ensure consistent customer satisfaction
• Create SLA document, workflows and pre-requisites in each area that involve Onboarding and Offboarding Implement Document Management System for data accessibility
• Welcome the new joiners with utmost customer service and act as the companys frontline by providing consultancy and assistance
• Ensure smooth, satisfactory & successful onboarding & offboarding experience
• Manage complaints in a diplomatic and professional manner
• Identifying and resolving conflicts and issues
• Lead and drive the activities among the team and by assisting, supporting and helping them achieve and execute deliverable within expected timeframe
• Assign a mentor/buddy to assist the new hire in acclimating to the organization
• Monitor monthly turnover of new joiners and leavers
• Ensure cancellation of access, assets handover and EOS Payout is process within the timelines
• Manage onboarding and offboarding of sensitive and confidential recruits and leavers
• Work closely with the payroll team and ensure timely upload onto payroll system
• Develop a professional exit process - conduct interviews, gather and consolidate feedback and share with P&C Team for review and consideration
• Gathering, creating, tracking and maintaining documentation including project plans and status
• Create employee file (N2 & Grade H above)
• Manage all communications and transactions between candidate/employee and government relations team Updating employee ID creation, profile setup and data management in system
• Standard benefits enrollment
• Salary setup for bank account information
• Introduction to AGI and workforce policies
• Cost center allocation as per BU costing structure
• Ensure data accuracy, completeness, and compliance with organization and legal standards.
• Perform routine data audits and validations to identify and rectify inconsistencies.
• Coordinate with cross-functional teams to collect and consolidate data
• To educate, up-skill and empower team members to provide comprehensive, informative and engaging service and advice
• Ensure high engagement of team members during transformation period.
• Ensure accurate and timely maintenance of all employee lifecycle data across systems, including personal details, compensation, legal documentation (e.g., passport, visa, EID), off boarding to support compliance, reporting, decision-making, and a seamless employee experience.
  
  

• Bachelor’s degree in Human Resource Management, Business Administration, or a related degree.
• 5 years of working experience as an HR Executive, HR Generalist, or a similar role in the HR department.
• Good communication and presentation skill
• Ability to solve complex problems efficiently
• Effective complaint management
• Handling stressful issues and interfacing with all levels of the business customers in a courteous and professional manner
• Demonstrate the ability to handle sensitive and confidential information
• High level of understanding of system concepts from a functional and technical perspective