Luxury Sales Consultant

As a Luxury Sales Consultant, you are entrusted with the opportunity to become a pivotal figure in the presentation and selling of high-end products, offering an unparalleled and personalized shopping experience to discerning clients. You will immerse yourself in the world of luxury, employing your expertise in identifying product quality and exclusivity. The role demands not just a passion for luxury items, but also a deep understanding of the unique desires and needs of affluent customers. You will need to build and maintain strong, long-lasting relationships with clients, offering personalized recommendations that meet their specific tastes and lifestyles. As a highly motivated individual with a flair for aesthetics and functionality, you will strive to exceed sales targets, while also providing an exceptional level of customer service that embodies the brand's prestigious reputation. 

Responsibilities

• Develop and maintain deep, long-term relationships with luxury clientele. Establish trust and engagement through excellent service.
• Provide individualized customer service tailored to high-net-worth clients' needs, ensuring a personalized and memorable shopping experience.
• Stay current with luxury market trends to offer informed advice and suggestions to clients, enhancing their shopping journey.
• Exceed sales objectives and benchmarks set by the management through effective sales strategies and client interactions.
• Collaborate with marketing and merchandising teams to plan and execute promotional and exclusive events for elite customers.
• Effectively resolve customer inquiries and issues, ensuring the highest level of satisfaction and brand loyalty.
• Utilize customer feedback and sales trends to propose improvements to product offerings and service practices.
• Manage point-of-sale transactions with accuracy and professionalism to reinforce customer confidence and trust.
• Contribute to a luxurious store environment by maintaining high standards of visual merchandising and product presentation.
• Stay actively involved in product training, ensuring knowledge of brand heritage, craftsmanship, and product features.
• Embrace a proactive attitude to continuously seek new clientele and opportunities for business growth.

Requirements

• Previous experience in luxury sales or a high-end retail environment is highly desirable for client interactions.
• Proven track record of exceeding sales targets, showcasing a results-driven personality with commitment to excellence.
• Outstanding communication and interpersonal skills to foster effective relationships and deliver personalized customer service.
• Keen attention to detail and ability to listen actively to client needs, ensuring top-tier shopping experiences.
• Sharp understanding of current luxury trends and regulations that affect the market and influence sales practices.
• Adept with point-of-sale systems and other sales-related technology, ensuring smooth transaction processes.
• Flexibility to work varied shifts, including evenings, weekends, and holidays in a fast-paced retail environment.