Inside Sales Representative (225-713)

As an Inside Sales Representative, you will play a crucial role in driving the revenue growth of our company by building and maintaining relationships with potential clients. You will work closely with the sales team to identify new sales opportunities, handle customer inquiries, and deliver exceptional service, both pre and post-sale. Your primary focus will be on managing and expanding the customer base through technical skills and precise communication. A successful candidate in this role will be a self-starter who enjoys working in a dynamic environment and has a strong passion for sales. You will engage with clients via phone calls, emails, and other communication platforms, ensuring that all interactions align with the company's goals and objectives. Your ability to understand customer needs and offer targeted solutions will significantly influence the company’s overall success and growth.

Responsibilities

• Identify and qualify potential sales leads through various communication channels.
• Maintain and update customer relationship management (CRM) systems with accurate details.
• Generate and follow up on sales proposals and quotes to secure business deals.
• Collaborate with the marketing team to align sales strategies with campaigns.
• Respond promptly to customer inquiries and resolve any issues that arise.
• Exceed monthly and quarterly sales goals through proactive sales techniques.
• Develop and maintain strong product knowledge to educate clients effectively.
• Create detailed reports on sales performance and customer engagement metrics.
• Participate in team meetings and contribute to strategy brainstorming sessions.
• Manage a sales pipeline and consistently identify new business opportunities.
• Build lasting relationships with clients to ensure long-term customer loyalty.
• Stay updated on industry trends and market changes to identify new sales avenues.

Requirements

• Bachelor's degree in business, marketing, or a related field preferred.
• Proven experience in sales or customer service roles, ideally in a similar industry.
• Strong communication and interpersonal skills to engage effectively with clients.
• Ability to work independently and as part of a cohesive sales team.
• Proficiency in using CRM software and sales tracking tools is essential.
• Excellent organizational and time management skills to handle multiple tasks.
• Analytical mindset with problem-solving capabilities to address client needs.
• Goal-oriented focus with a demonstrated ability to meet or exceed sales targets.
• Adaptability to a fast-paced work environment with changing priorities.
• Knowledge of the industry sector or a willingness to learn complex product lines.