Credit Clerk

( 15995 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Credit Clerk to join One&Only Royal Mirage Resort in Dubai.With the global growth of our brands, you will be an integral part of Resort’s success, and your role goes beyond developing potential relationships with our clients where you will be responsible for the accurate and timely posting of receivable transactions, assisting with payment allocation, and supporting the accounts receivable team in maintaining the financial integrity of guest and company billing for both properties (OORM & OOTP). The role ensures systematic documentation, follow-up on pending invoices, and supports in daily reconciliation tasks.

Key Duties and Responsibilities

• Record and post daily payments from bank statements, credit card settlements, and other sources in the accounting system.
• Assist in preparing daily credit card reconciliation reports.
• Allocate received payments accurately to respective customer accounts in Opera.
• Generate and distribute invoices to travel agencies, corporate clients, and other customers as directed.
• Support follow-up activities on overdue payments and assist in maintaining an up-to-date aging report.
• Assist in issuing proforma invoices and liaising with the reservations and F&B teams for advance payment arrangements.
• Maintain updated records of customer files, invoices, and payment confirmations in a well-organized manner.
• Assist in the monthly reconciliation of General Ledger and Accounts Receivable balances.
• Support in commission calculations and reconciliations for OTAs (Booking.com, Expedia, Onyx, etc.).
• Respond to internal and external queries related to guest bills, payments, and invoices.
• Coordinate with the Front Office, Sales, and Events teams to verify billing details and resolve discrepancies.
• Attend training and team meetings as required and contribute to a positive and professional finance environment.
  
  

Skills, Experience & Educational Requirements

• Minimum of high school diploma or vocational certificate in accounting or related field.
• At least 1 year of experience in an accounting or finance role, preferably in hospitality.
• Familiarity with Opera PMS, iScala, or similar hotel financial systems is an advantage.
• Strong attention to detail and organizational skills.
• Ability to work with numbers and perform basic reconciliations.
• Good communication skills in English, both written and spoken.
• A professional and proactive work ethic with a team-oriented attitude.
  
  

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.