Client Outreach Associate

Job Location: On-Site, UAE

About Idenfo

Idenfo is redefining how the world fights financial crime. We deliver next-gen KYC, AML, and digital onboarding solutions for banks, FinTechs, and regulated businesses. Powered by AI, biometrics, and real-time compliance screening, our SaaS platform makes onboarding faster, smarter, and fraud-proof, all while keeping customer journeys seamless.

About The Role

We are looking for a dynamic and detail-oriented Client Outreach Associate to support our lead generation and business development efforts across multiple regions. This role will play a key part in identifying prospects, executing outreach campaigns, and driving engagement with potential clients.

Key Responsibilities

• Generate and organize leads with a focus on DNFBP companies (real estate, gold, audit firms, etc.).
• Manage and maintain lead data in Pipedrive CRM ensuring accuracy, tagging, and deduplication.
• Conduct market research to expand and enrich lead databases.
• Execute targeted email outreach campaigns and track engagement (opens, clicks, responses).
• Make initial sales calls, qualify leads, and schedule product demos.
• Collaborate with the sales and marketing teams for smooth lead handover and campaign execution.
• Maintain clear records of lead progress and share daily activity updates.
• Communicate professionally in English (written & spoken) with prospects and internal teams.
  
  
  

• Bachelors degree in Business or a related field (or equivalent experience).
• 01 year of experience in sales, consulting, or business development.
• Strong written and verbal communication skills in English (additional languages such as French, Arabic, Dutch, or German preferred).
• Ability to research, organize, and manage multiple tasks effectively.
• Proficient in Microsoft Office Suite; CRM experience (e.g., Pipedrive, Apollo, LinkedIn Sales Navigator, CRM/Automation Tools) is a plus.