Job Description

  • To achieve monthly targets assigned.
  • To ensure that all telesales activities are directed to meeting sales targets.
  • To develop and implement telesales strategies and objectives as well as set challenging sales target and ensure that these target are achieved.
  • To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
  • To drive cross sell effort.
  • Analysis of leads received.
  • Conversion of leads into “Sale”
  • Updating all the systems as per the call with the customer.
  • Processing of the request or offer given to the customer.
  • Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer’s request.
  • Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
  • Maintaining all records of the approval, requests and reports handled.
  • Compilation of daily and monthly reports and MIS for the team.
  • University Graduate.
  • 1-2 years experience in similar work environment.
  • Preferably has a practical marketing background.
  • Has strong Sales and customer focus and ability to think creatively and work under pressure.
  • Excellent presentation skills.
  • Good team player with result driven attitude.
  • Business sensitive.
  • Has analytical and computer skills.
  • Adaptable and versatile.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.mashreqbank.com/uae/en/corporate/home Job Function: Sales
Company Industry/
Sector:
Banking

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