Senior Technical Writer

Would you like to join a team focused on producing high-quality technical documents for Equifax’ external customers and/or internal employees? As a Technical Writer , you will have the opportunity to work with a talented team to produce technical documentation across the organization. You may work with design/branding teams to create standard documentation forms or work with development teams for creating/maintaining delivery method.

You will work with cutting edge tools to create written or visual product/process documentation, technical documentation and illustrations, user manuals, and/or training and demo materials. You are motivated by collaborating with multiple resources across a broad technical and business portfolio to create content. You thrive on using a modern approach to your technical writing: Collaborative tools, real-time crowdsourcing, topic reuse, automated publication and continuous delivery. You are the ideal candidate if you have excellent communication skills and the ability to deliver high-quality technical publications.

What You Will Do

• You have demonstrated experience as a Technical Writer for complex technical or business software applications
• You have created consistent documentation for enterprise customers, global implementation teams, and internal employees
• You are able to establish tools, templates, and methods to produce effective documentation deliverables
• You can coordinate with design and branding teams to ensure compliance with content, format, and brand standards
• You will work closely with software development teams to ensure the technical accuracy of user content
• You can collaborate across alliances with other writers to ensure guidelines, tools, and styles are employed consistently
• You will ensure that all publications are authored in accordance with both Equifax and industry best practices
• You will differentiate the values of and the differences between conceptual, procedural, and reference information types
• You will manage both single-source and reusable content to effect automatic updates in multiple documents
• You understand version control concepts as related to content management systems
• You will administer conditional content for differentiated global audiences or regional variables
  
  

• BS or MS degree in English, Technical Writing or related
• 5+ years of Technical Writer experience in a fast paced environment
• You have the ability to produce effective user documentation based on audience analysis
• You are able to work with minimal supervision leveraging skills and experience to create high quality deliverables
• You have demonstrated experience using technical documentation tools, processes, and advanced delivery methods
• You possess excellent written and verbal English language grammar skills
• You have a familiarity with Agile software development models and iterative production cadence
• You have strong communication, organizational, and analytical skills
• You are able to conform writing style, content, and formatting using proprietary style guides
• You understand and adhere to current documentation usability concepts
• You are able to collaborate effectively with subject matter experts from various professional levels
• You have communicated across time zones with a global workforce using advanced collaboration media tools
  
  

• You have experience with cloud computing or web services or related areas
• You have an understanding of the software development life cycle (SDLC)
• You have the ability to write example code in at least on of the following programming languages: JavaScript, Java, C#, or C++
• You have experience working with XML, markdown, or HTML and experience with Linux or Windows system administration is a plus