Leading large transformation and transition programs
Using Project Management tools like MPP etc.
Change management
Resourcing & Recruitment
Support to proposal and business development
Practice, territory, market and capability development
Data Analytics & Reporting
Automation
Contractual lifecycle
Finance, L&D, Onboarding, Compliances, Technology
Coordination amidst multiple internal departments
Vendor Management
Business driver, contributor to growth and revenue
People Management and Performance Management
Firm Operations
Process foundation and continuous improvements
Escalation Management
Overall general administration for all the operational pillars
Mandatory People And Soft Skills
Excellent communication and written skills
Trusted and sustainable relationship skills
Collaborator Champion
Strategic bent of mind
Thinking like a Leader, acting as an Owner
Innovator
Certifications preferred: PMP, Prince2
Tools mandatory: Excel, PowerPoint, Macros
Tools preferred: Alteryx, PowerBI
Key Skills And Responsibilities
Conduct comprehensive reviews and evaluations of banking processes, controls, and procedures to ensure adherence to regulatory requirements and best practices.
Collaborate with cross-functional teams to identify and assess potential risks within the banking operations and develop effective control frameworks to mitigate these risks.
Perform risk assessments and gap analyses to identify areas of improvement and develop action plans to address any identified deficiencies.
Keep abreast of regulatory changes, industry trends, and emerging risks in the banking sector to ensure our organization remains compliant and proactive in risk management.
Provide expert guidance and recommendations to senior management on matters related to banking processes, controls, and regulatory compliance.
Work closely with internal stakeholders, external auditors, and regulatory bodies to address any compliance issues and foster a culture of compliance and risk awareness.
Develop and deliver training programs to educate employees on banking regulations, compliance requirements, and risk management practices.
Support the implementation and enhancement of policies, procedures, and guidelines related to banking operations, ensuring alignment with regulatory requirements.
Utilize data analytics and technology tools to enhance audit and control processes, identify trends, and improve efficiency.
Interpersonal Skills
Ability to work independently under general supervision with latitude for initiative and independent judgment
Effective verbal and written communications, including active listening skills
Ability to establish and maintain effective working relationships with team members and clients
Detail-oriented
Comfortable working on multiple projects simultaneously
Excellent communication - written and verbal - would be expected
Managing predominantly offshore engagements and relevant PwC Territory teams.
Ensure client service delivery in accordance with the quality guidelines & methodologies
Build and maintain client relationships by understanding and being responsive to client needs and ensuring high quality of deliverables
Demonstrate strong analytical thinking and communication skills including the ability to research and understand complex processes and effectively communicate them to interested parties
Client Management
Develop strong working relationships with the client and onshore client teams.
Maintain excellent rapport and proactive communication with the stakeholders and clients.
Operational Excellence
Suggest ideas on improving engagement productivity, including through the use of technology, and identify opportunities for improving client service.
Ensure compliance with engagement plans and internal quality & risk management procedures.
People Related
Display teamwork, integrity, and leadership. Work with team members to set goals and responsibilities for specific engagements.
Foster teamwork and innovation.
Utilise technology & tools to continually learn and innovate, share knowledge with team members and enhance service delivery.
Conduct workshops and technical training sessions for team members.
Be actively involved in team building activity for strong group/team synergy
Contribute to the learning & development agenda and knowledge harnessing initiatives
Minimum Qualifications
Bachelors/Master’s Degree in Commerce / Economics / MBA/ BBA (or) Chartered Accountant. Advanced certifications such as CIA, CISA, CAMS, or relevant professional qualifications would be advantageous.
Experience in 2nd line or 3rd line of defence of Banks (preferably UK banks)
Experience in identifying control gaps and communicating audit findings and recommendations to clients
Understanding of audit concepts and regulations
Candidates with 4-6 years of relevant experience in similar role, preferably with a “Big 4” or equivalent
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