IT Engineering Manager

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

About TJX:

TJX is a Fortune 100 company and a global leader in off-price retail of apparel and home fashions. TJX India, based in Hyderabad, serves as the IT home office within our global technology organization. We are committed to delivering innovative solutions that transform operations across our global footprint.

At TJX, we foster a workplace where every Associate’s contribution is valued. We offer a high-performance culture with opportunities for career growth, preferred assignments, and upward mobility. We also prioritize Associate well-being and work-life balance.

What You Will Discover

• An inclusive culture with strong career development opportunities
• A global IT organization collaborating across the U.S., Canada, Europe, and Australia
• A challenging, collaborative, and team-oriented environment
  
  

Our Organization

As the Engineering Manager of Supply Chain Delivery Common Services, you will lead multiple engineering teams responsible for delivering scalable, secure, and high-performing solutions that support TJX’s global retail and logistics operations. You will oversee technical delivery, system health, and talent development across key engineering functions including Data Analytics, Monitoring, and Infrastructure Automation.

What You Will Do

As the Engineering Manager, you will lead multiple engineering teams and be accountable for the technical health, delivery, and talent development within the Stores Delivery Common Services domain. You will drive engineering excellence, foster innovation, and ensure alignment with enterprise architecture and business goals.

Key Responsibilities

• Manage and prioritize service requests and project workstreams in collaboration with internal stakeholders, external vendors, and subject matter experts leading multiple engineering teams in an Agile/Kanban environment.
• Support the design, implementation, and optimization of enterprise-wide supply chain solutions, including warehouse management, inventory control, and logistics systems.
• Act as a key escalation point for service disruptions, leading incident resolution efforts and ensuring timely communication and stakeholder engagement.
• Ensure operational excellence and accountability for system performance, uptime, and delivery metrics.
• Ensure positive interactions and champion cultural factors to help coordinate efforts across geographically dispersed teams.
• Act as a key escalation point for technical delivery and production issues.
• Lead and develop a high-performing team through coaching, performance management, and career development aligned with TJX’s values and global operations.
  
  

Minimum Qualifications

• 7+ years of IT experience with at least 3 years in a leadership or managerial role supporting supply chain or logistics systems.
• Proven experience managing global IT operations and service delivery in a complex, distributed environment.
• Strong understanding of supply chain technologies such as warehouse management systems (WMS), transportation management systems (TMS), and inventory control platforms.
• Demonstrated ability to lead incident response and service restoration efforts in high-impact environments.
• Experience working with third-party vendors, including contract management and performance monitoring against SLAs.
• Familiarity with ITIL frameworks and best practices for service management and continuous improvement.
• Excellent communication and stakeholder management skills, with the ability to collaborate across business and technical teams globally.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience).
  
  

Preferred Qualifications

• Master’s degree in Information Technology, Supply Chain Management, or a related field.
• Experience in the retail industry, particularly within high-volume distribution environments.
• Familiarity with enterprise supply chain platforms such as Manhattan WMS, Oracle Transportation Management, or similar systems.
• Experience with cloud-based infrastructure and services (e.g., AWS, Azure, OCI) supporting global operations.
• Working knowledge of integration technologies (e.g., REST APIs, EDI, middleware) in a supply chain context.
• Experience with infrastructure automation, monitoring tools, and analytics platforms.
• Demonstrated success in leading cross-functional and geographically dispersed teams.
• SAFe Agile, ITIL, or PMP certifications.
  
  

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individuals status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address

Salarpuria Sattva Knowledge City, Inorbit Road

Location:

APAC Home Office Hyderabad IN

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