Laptop Technician - Chip Level (225-919)

An exciting opportunity awaits a talented and driven Laptop Technician specializing in Chip Level Repair. This position is ideal for a meticulous individual with a passion for technology and problem-solving. As a Chip Level Technician, you will diagnose, troubleshoot, and repair laptops down to the component level, focusing on the motherboard and other integral parts. This role is crucial in ensuring the longevity and functionality of laptops, which are essential to both personal and professional settings. You will work closely with a team of skilled technicians and use advanced diagnostic tools and repair techniques to achieve optimal outcomes. Your expertise will help in reducing electronic waste by repairing rather than replacing devices, contributing to a more sustainable future.

Responsibilities

• Diagnose hardware issues in laptops and identify chip level problems with precision.
• Perform detailed troubleshooting and repairs on motherboard and related components.
• Utilize specialized tools to conduct comprehensive testing and replacement of chips.
• Maintain accurate records of all repairs and services performed on each laptop.
• Collaborate with team members to solve complex technical issues efficiently.
• Ensure a high standard of service while meeting repair deadlines consistently.
• Stay updated with the latest technological advancements and repair techniques.
• Provide recommendations for hardware upgrades or replacements to improve performance.
• Inspect and test repaired equipment to confirm restored functionality before release.
• Assist in maintaining inventory of parts and tools necessary for repair operations.
• Communicate effectively with customers regarding repair status and service options.
• Adhere to company policies and safety regulations while performing all repair work.

Requirements

• Minimum of two years experience in laptop repair with a focus on chip level.
• Strong understanding of electronic circuits and components used in laptops.
• Familiarity with diagnostic tools and repair equipment common in the industry.
• Exceptional problem-solving skills and attention to detail in technical tasks.
• Excellent communication and customer service skills are essential for this role.
• Ability to work independently as well as part of a collaborative team.
• Willingness to continually update knowledge of new repair techniques and technologies.