SaaS Procurement Technical Manager - IT

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve peoples lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Technical Manager - IT located in Chennai location.

We are seeking an experienced Manager IT to lead and support a multidisciplinary cross-functional technology team responsible for the implementation, maintenance, and optimization of technology solutions. This role is responsible for supporting and optimizing IT applications across Supply Chain, Procurement, Analytics, and Reporting functions. The ideal candidate will have a strong technical background in both on-premises and cloud-based (hybrid) environments, coupled with deep understanding of SaaS platforms and ERP systems commonly used in enterprise supply chain and procurement operations. This role is crucial in aligning IT capabilities with business goals, driving innovation, and ensuring operational excellence across global applications and tools. The IT Manager will play a key part in driving operational efficiency, systems integration, and digital transformation initiatives across global manufacturing sites and supply chain operations.

Reporting to the Director, and the role involves:

What a typical day looks like:

• Lead and manage a team of IT specialists supporting enterprise applications across procurement, supply chain, analytics, and reporting functions in an EMS environment.
• Lead the end-to-end implementation of the functional workstreams (such as Procure to Pay, Sourcing to Contracts, Supplier Relationship Management, etc.), from the start to production delivery.
• Oversee the deployment, support, and optimization of solutions across on-premises infrastructure, cloud environments, hybrid setups, and SaaS products.
• Configure the solution on complex requirements and coordinate the effort with other team members to guarantee project milestones are met.
• Support other team members during the implementation by providing feedback on the design and performing configuration reviews during the sprints.
• Oversee and contribute to the delivery and deployment plan and ultimately guarantee successful deployment to production.
• Transform POC (Proof of Concept) to a winning exercise, from the strategy to the implementation.
• Collaborate with engineering, sourcing, materials management, and finance teams to align IT capabilities with manufacturing supply chain operations.
• Manage integrations between ERP systems, SaaS tools, and custom applications using technologies like APIs, EDI, ETL tools, and middleware.
• Own incident, change, and problem management processes for supported applications, ensuring system uptime, performance, and data integrity.
• Act as the escalation point for complex technical issues and ensure timely resolution by collaborating with cross-functional and vendor teams.
• Define and enforce IT governance, security standards, and compliance across systems and platforms.
• Develop and maintain system architecture, operational standards, and best practices for application as per industry standards.
• Partner with business stakeholders to understand evolving requirements and translate them into IT solutions that deliver value and efficiency.
• Drive roadmap planning, resource allocation, vendor engagement, and IT budgeting to support long-term business goals.
• Promote continuous improvement through automation, process simplification, and user enablement initiatives.
• Mentor team members and foster a culture of accountability, collaboration, and innovation.
  
  

The experience we’re looking to add to our team:

• Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
• 10+ years of progressive experience in IT, with at least 3+ years in a leadership or managerial role.
• Strong experience managing on-premises, cloud, and hybrid IT environments.
• Hands-on knowledge of SaaS platforms supporting supply chain and procurement (e.g., Ivalua).
• Solid understanding of manufacturing processes, Sourcing, Procurement, Contracts, Supplier Relationship Management, Invoices, etc. combined with excellent Project Management skills.
• Proficiency with analytics and reporting tools such as Power BI, Tableau, MicroStrategy.
• Strong grasp of integration frameworks including APIs, Web Services, EDI, ETL, and related middleware technologies.
• Experience with IT service management frameworks (e.g., ITIL), and project management methodologies (e.g., Agile, PMP).
• Excellent leadership, stakeholder management, and communication skills.
• Knowledge of compliance standards relevant to electronics manufacturing (e.g., SOX, ITAR).
  
  

What you’ll receive for the great work you provide:

• Health Insurance
• Paid Time Off
  
  

NK99

• Site
  
  

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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