Infrastructure Consultant

Responsibilities

Job Description:

• Implement IT Technical solutions with customers using our Implementation Methodology
• Conduct Technical Workshops to customers and constantly improving on the service delivery of these services
• Implementing monitoring solutions for our customers with the ability to train and ensure customers can interpret and understand the overall environments state at any given time
• The Infrastructure Consultant should be well versed in Virtualization Tools and Technology having an in depth understanding of the various features be able to provide expert technical consultancy to our customers
• Implement Navis Technical solutions with customers using our Implementation Methodology
• Assess Technical solution options and define conceptual solution design, in conjunction with client operational and IT systems engineers
• Serve as customer advocate throughout solution design, development, and test phases to ensure delivered solution meets customer objectives
• Assist with building a growing consulting practice to include practice aids and templates for use at multiple clients
• Maintenance and troubleshooting via Technical Services of Navis customer IT Infrastructure, including network hardware and software, servers, DR, storage, WAN/communication links, and cloud hosting.
• Design and maintenance of cloud environments for hosting of Navis N4 software.
• Design, administer, manage, maintain and troubleshoot Navis customer’s IT Infrastructure, including servers, storage, DR, network hardware and software, WAN/communication links and cloud hosting.
• Ready to support Kaleris customers across different geographies.
• Flexible and ready to work in a 24 x 7 x 265 environment (including on standby support / rotational shifts when assigned to customer projects)