IT Analyst

Description

ITN GENERAL - ITN Profess II

Description - ExternalTextron Inc. (NYSE: TXT)

is not only one of the worlds best-known multi-industry companies, it is a pioneer of the diversified business model. Founded in 1923, we have grown into a network of businesses with total revenues of $13.7 billion, and approximately 33,000 employees with facilities and presence in 25 countries, serving a diverse and global customer base. Headquartered in Providence, Rhode Island, U.S.A., Textron is ranked 308 on the FORTUNE 500 list of largest U.S. companies. Organizationally, Textron consists of numerous subsidiaries and operating divisions, which are responsible for the day-to-day operation of their businesses. For more information, please visit www.textron.com

Textron India Private Limited

in Bangalore was incorporated in 2004 under the Companies Act, 1956, to better serve our customers around the world. This is a global resource that provides engineering and technological solutions for many Textron business units. For more information, please visit www.textron.in

Position Summary

Incumbent is expected to join Enterprise Digital Solutions team and will be responsible for supporting a large portfolio of custom applications from across the business. The Enterprise Digital Solutions provides innovative solutions using modern technologies to support key business needs, and as part of this team, he/she will take part in a fast-paced work environment with tasks consisting of software development, incident resolution, documentation, and strategic technological or process improvements.

Principal Responsibilities

• This will be a technical position and the incumbent will have the responsibility of collaborating within a small team of developers to deliver end to end business solution which adheres to the business requirements
• 3 years of hands-on IT development experience
• Work directly with the business users to understand business requirements, clarify ambiguities and devise appropriate solutions
• Design system specifications and interfaces for cross-platform interacting components
• Lead, mentor and guide junior technical staff and interns
• Organize and prepare work effectively to facilitate proactive resolution of problems
• Follow our processes to provide updates, details and documentation on the applications supported
• Seek and devise alternative courses of actions and solicit feedback for professional development
• Collaborate with other technical experts to discuss and decide the most plausible approach to business problem and devise the solution for the same
• Collaborating with our global team of business analysts and solution developers to develop and validate specified solutions
• Exploring new functionality to resolve user issues and enhance user productivity and experience
• Working with the software vendor’s support team to analyze and deploy vendor solutions to our problems
• Application or system level ownership. Supporting, maintaining and enhancing the application or system during the life cycle of the solution
• Providing on-call and urgent issue support as required
  
  

• Proficiency in design, development and deployment of applications based on CMS and Dot Net technology framework
• Strong programming background with the ability to architect end to end business solution of medium to high complexity
• High-level knowledge in the following is a must: .NET MVC, PHP, CSS, jQuery, Gitlab, Microsoft SQL Server, MySQL, DevOps, Agile software development, iOS/Android app development
• Ability to create detailed technical specification from the functional specification
• Proficiency in creating architecture level Object diagrams, Database design, Use-case diagrams with focus on User-centric design
• Experience with creating platform-independent web applications
• Exposure to mobile application development using any one of the mobile development platforms (iOS, Android, Windows)
  
  

• Ability to co-ordinate among various user groups and internally within the solution center
• Ability to multi-task and prioritize
• Willing to work flexible hours as the job demands (collab with US-based colleagues, when necessary)
• Ready to learn new skills on the job
• Excellent troubleshooting skills
• Action-oriented, delivers on commitments
• Ability to analyze business problems and design solutions that will stand the test of time.
• Good listening and influencing skills; a strong customer focus is a must.
• Quickly grasps new concepts when faced with unfamiliar tasks and able to learn new technologies
• Strong analytical and problem-solving skills
• Self-starter, goal-oriented with strong time management and organizational skills
• Ability to work in an environment of ambiguity, maintaining effectiveness in times of shifting priorities and changing business requirements
• Must have very good communication / interpersonal skills with the Business Partners to define business requirements