Telesales Executives (225-628)

As a Telesales Executive, you will play a crucial role in driving the sales efforts of the organization by engaging with potential customers over the phone. Your primary objective is to introduce products or services to these customers and convince them of their value in order to close sales deals. You will be working in a fast-paced environment where communication skills and resilience are key. This role requires a deep understanding of the company's offerings and the ability to strategically tailor pitches to the needs of different customers. Your success will directly impact the company's growth and customer satisfaction.

Responsibilities

• Identify potential customers through research and gather pertinent information for sales calls.
• Conduct outbound call campaigns to prospective clients with tailored sales pitches.
• Develop and maintain strong relationships with new and existing clients over the phone.
• Achieve or exceed monthly sales targets and key performance indicators.
• Provide customers with accurate product information and answer any queries promptly.
• Maintain a thorough understanding of the company’s products and services.
• Use customer feedback to refine sales pitches and offer exceptional service.
• Update the CRM system with relevant customer information and sales progress.
• Collaborate with the sales team to generate leads and drive sales opportunities.
• Prepare sales reports to monitor and analyze the sales department's successes and areas for improvement.
• Stay informed of industry trends and the competitive landscape to better meet client needs.
• Participate in training programs to improve sales techniques and product knowledge.

Requirements

• Proven experience in a telesales or similar customer service role.
• Excellent communication skills with a persuasive and professional phone manner.
• Strong ability to handle rejection and overcome objections during sales calls.
• Familiarity with CRM systems for maintaining customer interaction records.
• Demonstrated ability to meet sales targets and work under pressure.
• Solid understanding of sales principles and customer service practices.
• High school diploma is required; a bachelor's degree is preferred.