Telesales Executive (225-730)

The Telesales Executive plays a pivotal role in the success of our sales team. This role is primarily responsible for reaching out to potential clients via phone calls to introduce and sell a range of products or services. As a Telesales Executive, you will be required to understand the needs of clients, provide detailed information and offer solutions tailored to those needs. The ideal candidate has excellent communication skills, a persuasive attitude, and proven experience in sales. You will be part of a dynamic and fast-paced environment, where your primary goal will be to achieve your sales targets and contribute to the overall growth of the company. If you are motivated by results and seek a rewarding career in sales, this could be the perfect opportunity for you.

Responsibilities

• Initiate outbound calls to prospective customers and present relevant products or services.
• Identify customer needs and tailor presentations to suit their preferences effectively.
• Maintain accurate customer records and sales-related communications in the CRM system.
• Meet or exceed established telesales quotas and performance metrics regularly.
• Collaborate with the sales team to develop strategies and drive sales outcomes.
• Provide customers with clear product information and resolve their queries swiftly.
• Follow up with potential leads and maintain ongoing relationships to secure sales.
• Stay informed of product developments and industry trends to provide accurate information.
• Adhere to company policies, procedures, and ethical business practices at all times.
• Deliver excellent customer service and ensure a high level of customer satisfaction.
• Participate in regular training sessions to enhance sales techniques and product knowledge.
• Generate and qualify leads to support the sales pipeline consistency and flow.

Requirements

• Proven experience in telesales or a related sales position is mandatory.
• Exceptional verbal communication and interpersonal skills are essential.
• Demonstrated ability to achieve or surpass sales targets consistently.
• Proficient with CRM software and familiarity with sales processes is preferred.
• A positive, persuasive, and upbeat attitude focuses on customer engagement.
• Strong problem-solving skills and the ability to handle rejections professionally.
• High school diploma or equivalent education level is required.
• Ability to work independently and as a collaborative team member effectively.