Receptionist (225-913)

A Receptionist plays an essential role in representing the first point of contact for clients, visitors, and employees in a company. This position requires excellent communication skills, a warm personality, and an impressive ability to multitask. Receptionists are responsible for various tasks, such as greeting guests, managing phone calls, and ensuring that all administrative duties are carried out efficiently. Their contribution is crucial to maintaining an organized and welcoming environment. A Receptionist must possess a professional demeanor and be proficient in using office equipment and software applications. This role also demands a high level of attention to detail and the ability to handle sensitive information discreetly. Working as a Receptionist offers the opportunity to learn about different aspects of office administration and customer service, making it an entry point for various career pathways within a company.

Responsibilities

• Welcome and greet all visitors warmly and assist their needs promptly.
• Answer, screen, and forward incoming phone calls with professionalism.
• Schedule and confirm appointments for clients and team members efficiently.
• Maintain a tidy and organized reception area at all times.
• Receive, sort, and distribute daily mail and deliveries correctly.
• Manage conference room bookings and prepare them for meetings as needed.
• Provide basic and accurate information in-person and via phone/email.
• Monitor office supplies and place orders as needed in a timely manner.
• Assist with administrative tasks, including data entry and filing duties.
• Maintain contact lists and update telephone directories as required.
• Coordinate with building management on maintenance and security issues.
• Perform any other clerical receptionist duties as tasked by management.

Requirements

• High school diploma or equivalent is required for this position.
• Proven work experience as a Receptionist or in a similar role is preferred.
• Proficient in Microsoft Office Suite including Word, Excel, and Outlook.
• Solid written and verbal communication skills are essential.
• Ability to be resourceful and proactive when issues arise are necessary.
• Excellent organizational skills and multitasking abilities are critical.
• Customer service attitude with a high level of professionalism is required.
• Experience with office equipment like fax machines and printers is advantageous.