HR & Operations Manager (225-911)

As an HR & Operations Manager, you will play a pivotal role in spearheading the development and execution of core HR strategies and operational activities within the organization. This role demands a blend of strategic thinking, leadership capabilities, and hands-on execution skills to ensure our human resources and operational infrastructure support the overall business objectives. Your responsibilities will include streamlining HR functions, enhancing workforce engagement, facilitating effective communication, and ensuring compliance with labor laws. Additionally, you will be tasked with optimizing operational processes to increase efficiency, drive cost-reductions, and improve service delivery standards. Prosperous candidates will exhibit exceptional organizational, communication, and influential skills, combined with a comprehensive knowledge of HR practices, operational proficiency, and an unwavering commitment to fostering a productive work environment.

Responsibilities

• Develop, implement, and manage efficient HR strategies that align with company goals.
• Oversee recruitment, onboarding, and training processes to ensure a high-quality workforce.
• Manage employee relations to create a positive and inclusive work environment.
• Monitor compliance with labor laws and oversee administration of employee benefits.
• Lead performance appraisal processes to support employee development and accountability.
• Optimize operational processes to enhance efficiency and meet service delivery goals.
• Coordinate with department heads to support cross-functional operations and projects.
• Manage budgets and allocate resources effectively to optimize operations and HR costs.
• Implement and monitor health and safety protocols to ensure a safe work environment.
• Analyze data and produce reports to guide decision-making and performance improvements.
• Develop systems to improve communication and foster a culture of teamwork and collaboration.
• Facilitate organizational change initiatives to drive company growth and innovation.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field is required.
• Minimum of five years of experience in HR and operations management roles.
• Strong knowledge of labor legislation and payroll management practices is essential.
• Exceptional leadership and team management skills with proven success in past roles.
• Excellent analytical and problem-solving skills, with attention to detail.
• Outstanding communication and interpersonal skills to interact effectively across levels.
• Proficient in HR software and Microsoft Office Suite, including advanced Excel.