E-Commerce Executive (225-805)

An E-Commerce Executive is a pivotal role in managing the digital sales and marketing endeavors of a business. This role primarily involves devising strategies to boost online sales, improving user experience, and optimizing digital platforms to cater to customer needs efficiently. The E-Commerce Executive must possess a comprehensive understanding of digital marketing tactics and e-commerce platforms to steer the company's online business growth effectively. This position requires collaborative efforts with marketing, sales, and IT departments to ensure an integrated approach that enhances brand visibility and achieves financial targets. This role's ultimate goal is to drive significant growth in digital sales channels while maintaining high standards of consumer satisfaction.

Responsibilities

• Develop and implement effective e-commerce strategies to increase online sales profits.
• Collaborate with the marketing team to enhance brand visibility on digital platforms.
• Analyze web traffic data and customer feedback for website optimization purposes.
• Monitor and manage e-commerce platform performance, ensuring seamless user experience.
• Coordinate with suppliers and logistics teams to enhance delivery efficiency and accuracy.
• Handle online sales operations, ensuring alignment with organizational sales objectives.
• Conduct market research to identify new trends and develop strategies accordingly.
• Oversee the e-commerce site's maintenance, updates, and user interface improvements.
• Ensure compliance with company policies and industry standards in all e-commerce activities.
• Develop promotional campaigns and monitor their effectiveness through measurable metrics.
• Manage the e-commerce budget, targeting high ROI initiatives and efficient cost control.
• Coordinate feedback collection and customer relation initiatives to foster brand loyalty.

Requirements

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Proven experience in e-commerce management and digital marketing.
• Strong understanding of SEO, PPC, and other digital marketing techniques.
• Proficiency in using e-commerce platforms such as Shopify or Magento.
• Excellent analytical skills with the ability to interpret web metrics and data.
• Effective communication and organizational skills in a fast-paced environment.
• Adept at project management with a keen eye for detail and accuracy.