Shop Assistant -Lights (225-909)

A Shop Assistant for a specialized light store is an essential role tasked with providing excellent customer service and contributing to the smooth functioning of daily operations within the store. The ideal candidate will have a keen interest and some knowledge in lighting solutions, a strong understanding of customer needs, and the ability to manage inquiries and deliver insightful product information. Additionally, a Shop Assistant will assist with the display and arrangement of lighting products, ensure the store's presentation is at its best, and work collaboratively with the team to achieve sales targets. With a friendly demeanor, the Shop Assistant will welcome customers, address their needs, and provide them with a shopping experience that keeps them returning to the store.

Responsibilities

• Welcome and greet customers promptly as they enter the lighting store.
• Offer expert advice on lighting solutions based on customer inquiries.
• Ensure all lighting products are attractively displayed for maximum visibility.
• Assist customers in locating products within the store efficiently and effectively.
• Process transactions at the cash register accurately and efficiently.
• Manage stock levels by conducting regular inventory checks and restocking shelves.
• Maintain a clean and organized store environment at all times.
• Collaborate with team members to achieve and exceed store sales targets.
• Provide in-store demonstrations of lighting products to interested customers.
• Handle customer complaints and concerns, escalating to management when necessary.
• Stay updated on latest lighting trends and product developments in the market.
• Participate in store meetings and contribute to promotional activities when required.

Requirements

• Prior experience in retail, preferably related to lighting or home decor.
• Strong interpersonal and communication skills for effective customer interaction.
• Excellent organizational skills with the ability to multitask efficiently.
• Basic knowledge of lighting products and industry trends preferred.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Strong attention to detail in merchandise presentation and store upkeep.
• Capable of lifting and moving lightweight lighting products and fixtures.