Inside Sales Associate (225-729)

An Inside Sales Associate is a pivotal role within the sales team, responsible for driving revenue and enhancing customer relationships through effective communication and strategic selling techniques. This role involves working within an office environment, utilizing various sales channels such as phone calls, emails, and virtual meetings to connect with potential customers and nurture existing client relationships. The Inside Sales Associate acts as a bridge between customers and the company, ensuring clients' needs are met while promoting the company's products and services. Successful candidates will possess strong interpersonal skills, a keen understanding of sales processes, and the ability to work collaboratively within a dynamic team setting. This position offers opportunities for professional growth and development in a vibrant and fast-paced industry, with a focus on cultivating a customer-centric approach to selling.

Responsibilities

• Generate and qualify new leads through outbound calls and emails.
• Build strong relationships with prospective and existing customers to foster sales.
• Follow up on sales inquiries promptly to maximize conversion potential.
• Maintain an up-to-date and detailed customer database for effective sales tracking.
• Collaborate with the sales team to develop strategic plans for targeting key accounts.
• Provide detailed product information and demonstrations to prospective clients.
• Negotiate contracts and pricing agreements to close sales deals effectively.
• Monitor industry trends to provide the company with actionable insights.
• Achieve or exceed sales quotas and performance metrics consistently.
• Participate in sales meetings and training sessions for continuous improvement.
• Support marketing efforts by representing the company at virtual trade shows.
• Deliver regular sales forecasts and reports to management for analysis.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Minimum of two years experience in an inside sales or similar role.
• Excellent communication skills, both verbal and written, are essential.
• Ability to work independently as well as in a collaborative team setting.
• Proficiency in CRM software and Microsoft Office Suite required.
• Strong analytical skills with the ability to handle complex data sets.
• Detail-oriented with exceptional organizational and multitasking abilities.