Sales Co-ordinator (225-813)

A Sales Coordinator plays a crucial role in the smooth operation of any sales environment, serving as the connecting point between clients, sales representatives, and various internal departments. This position requires a person who is organized, detail-oriented, and skilled in communication, with the ability to manage multiple tasks simultaneously. A Sales Coordinator supports the sales team by managing schedules, coordinating sales activities, and communicating relevant information. They ensure that sales targets are met, and project deadlines are adhered to. A successful Sales Coordinator understands the sales process, excels at customer service, and has the capacity to assist in the growth of sales initiatives. By maintaining an efficient sales operational flow, a Sales Coordinator significantly contributes to driving productivity within a business.

Responsibilities

• Coordinate sales team activities to ensure smooth sales operations and workflow.
• Manage sales-related paperwork, reviews, and approvals following company policies and procedures.
• Maintain accurate databases by inputting and updating customer and sales information regularly.
• Support the sales team with incoming customer inquiries and sales administration duties.
• Prepare and generate sales reports and presentations for internal and external communication.
• Monitor the sales team’s performance, documenting key activities and providing feedback.
• Collaborate with logistics to ensure timely deliveries and resolve order-related issues.
• Facilitate communication between sales representatives and internal departments for smooth operations.
• Assist in the preparation and organization of promotional materials and sales literature.
• Track sales targets and report results, acting as a point of contact for the team.
• Oversee and arrange shipment and delivery logistics to manage customer satisfaction effectively.
• Handle customer complaints or questions professionally to ensure high satisfaction and loyalty.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Proven work experience as a Sales Coordinator or in a similar role.
• Strong organizational skills with an ability to manage multiple priorities.
• Excellent verbal and written communication skills to engage with stakeholders effectively.
• Proficiency in Microsoft Office Suite and CRM systems, enhancing daily operations.
• Good understanding of sales principles and customer service practices.
• Detail-oriented mindset with excellent problem-solving and analytical abilities.