Quality Assurance Manager (225-907)

The Quality Assurance (QA) Manager plays a critical role in maintaining the standards of products and services provided by an organization. They ensure that processes are optimized and quality is consistently maintained across all operational levels. The QA Manager develops and implements policies, standards, and methodologies to improve quality and efficiency in the organization. Additionally, they work closely with various departments to establish quality parameters and conduct audits and assessments regularly. Their ultimate aim is to foster an environment of continuous improvement and adhere to industry regulations and standards, elevating the company’s reputation and customer satisfaction.

Responsibilities

• Oversee the development and implementation of quality assurance policies and procedures.
• Conduct regular internal audits to ensure compliance with industry standards.
• Monitor and analyze quality performance metrics to identify areas for improvement.
• Manage and lead the QA team to meet organizational quality objectives.
• Collaborate with production teams to develop quality control plans and processes.
• Ensure all products and processes meet company and regulatory requirements.
• Investigate customer complaints and product issues to determine root causes.
• Develop training programs to enhance employee awareness of quality standards.
• Prepare detailed reports on quality metrics, testing outcomes, and improvement areas.
• Stay updated with industry trends and benchmark best practices in quality management.
• Facilitate communication between departments to maintain a cohesive approach to quality.
• Implement continuous improvement strategies to enhance product quality and operational efficiency.

Requirements

• Bachelor's degree in Quality Assurance, Engineering, or related field required.
• Minimum of 5 years of experience in a QA managerial role preferred.
• Strong knowledge of quality assurance methodologies, tools, and industry regulations.
• Excellent leadership and team management skills to effectively guide the QA team.
• Exceptional problem-solving skills and attention to detail in quality assessment.
• Proficient in data analysis and quality performance metrics software usage.
• Strong communication skills to collaborate effectively with different departments.
• Ability to implement continuous improvement processes to enhance quality outcomes.