Food & Beverage Associate (225-829)

The role of a Food & Beverage Associate offers an exciting opportunity for individuals looking to develop their careers in the hospitality industry. As a crucial member of the food and beverage team, you will be responsible for delivering exceptional service to guests, ensuring their dining experience is positive and memorable. You'll assist in various duties, from greeting guests to serving food and beverages proficiently, while maintaining a clean and welcoming environment. This position requires excellent interpersonal skills, a keen eye for detail, and a passion for customer service. Food & Beverage Associates play an important part in upholding the establishment's standards, enhancing guest satisfaction, and contributing to a positive team atmosphere.

Responsibilities

• Welcome guests warmly and provide menu recommendations based on their preferences.
• Ensure prompt and accurate service of food and beverages to guests.
• Maintain cleanliness and organization of service areas and the dining floor.
• Collaborate with kitchen staff to deliver dining orders efficiently and correctly.
• Manage guest concerns or complaints with professionalism and tact.
• Assist in setting up and breaking down tables and service stations as needed.
• Process transactions and handle cash and credit card payments accurately.
• Monitor inventory levels and communicate needs to the management team timely.
• Adhere to all safety and sanitation guidelines in food and beverage operations.
• Participate in team meetings and contribute ideas for improving service delivery.
• Stay informed on menu changes and special promotions to communicate effectively with guests.
• Ensure compliance with all company standards and policies, including uniform regulations.

Requirements

• Previous experience in food and beverage service is preferred but not mandatory.
• Strong communication skills and an ability to engage with diverse guests.
• Ability to work in a fast-paced environment while maintaining quality standards.
• Willingness to work flexible hours including evenings, weekends, and holidays.
• Basic math skills for handling transactions and processing payments accurately.
• Physical ability to stand for extended periods and lift moderate weights.
• Professional appearance and adherence to company grooming standards required.