F&B Attendant (225-911)

As an F&B Attendant, you will play a crucial role in providing exceptional food and beverage service to guests at our establishment. Your primary responsibilities will include delivering a memorable dining experience by ensuring timely and precise service, maintaining cleanliness, and upholding high guest satisfaction standards. You will also be tasked with assisting in the smooth operation of the dining area and supporting your team members to achieve department goals. A passion for hospitality and eagerness to create a welcoming environment for guests are essential attributes for this role. With opportunities for growth within the company, this position is perfect for anyone who loves interacting with people and has a keen interest in the food and beverage industry.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Take accurate food and beverage orders from guests promptly.
• Communicate special requests and dietary needs to the kitchen staff.
• Deliver food and beverage orders to guests with efficiency and accuracy.
• Maintain cleanliness and organization of dining areas and service stations.
• Assist in setting up and closing dining areas before and after service.
• Provide excellent customer service and resolve guest issues tactfully.
• Stay informed about menu items and daily specials and answer guest queries.
• Process guest payments in a secure and timely manner.
• Assist with inventory management and report any shortages to management.
• Support team members and participate in team meetings and training sessions.
• Uphold company policies and ensure compliance with health and safety regulations.

Requirements

• Previous experience in food and beverage service is preferred but not mandatory.
• Strong communication skills and ability to work in a team environment.
• Excellent multitasking skills and capability to perform under pressure.
• Willingness to work flexible hours, including evenings and weekends.
• A keen eye for detail to ensure high standards of service and cleanliness.
• Basic math skills for accurate handling of transactions and orders.
• Customer-focused attitude with a dedication to meeting guest needs.