Car Sales Executive (225-728)

The role of a Car Sales Executive is pivotal in the automotive industry, acting as a key interface between dealerships and customers who are in the market for purchasing a vehicle. As a Car Sales Executive, you will be responsible for understanding customer needs and utilizing your extensive knowledge of cars to guide them through the purchasing process, ensuring they select a vehicle that best suits their needs and budget. This role demands excellent customer service skills, the ability to match customers with the right vehicles, and strong negotiation skills to close deals effectively. A successful Car Sales Executive is sales-driven, personable, and capable of building long-lasting relationships with clients to drive repeat business and referrals. You will have targets to meet, and success in this role will be defined by your ability to deliver against sales objectives while ensuring customer satisfaction remains high.

Responsibilities

• Engage with potential customers to understand their vehicle requirements and preferences.
• Provide detailed information on product specifications and price, including special offers.
• Arrange test drives for potential customers and follow up with feedback and inquiries.
• Negotiate payment options and close sales to meet or exceed monthly sales objectives.
• Maintain an up-to-date knowledge of industry products and trends in the automotive sector.
• Develop and maintain strong relationships with customers to build client loyalty.
• Assist customers with financing options and guide them through documentation processes.
• Maintain showroom and ensure vehicles are clean and presented to customers at high standards.
• Report and achieve sales targets and metrics set by the dealership's management.
• Conduct follow-ups with existing customers to encourage referrals and repeat sales.
• Participate in promotions and advertising activities to enhance customer engagement.
• Regularly update CRM systems with accurate sales and customer information records.

Requirements

• Previous sales experience, preferably in the automotive industry, is highly desirable.
• Strong communication and interpersonal skills to interact effectively with clients.
• Ability to understand customer needs and offer suitable vehicle solutions.
• Proficiency in sales negotiation techniques and closing transactions effectively.
• Self-motivated with the ability to achieve and exceed set sales targets consistently.
• Valid driver’s license is required for test driving duties and customer interactions.
• High school diploma or equivalent qualification; additional training in sales is advantageous.