Receptionist (225-829)

As the first point of contact for a company, a receptionist plays a pivotal role in creating a warm and welcoming environment for clients, visitors, and employees. The receptionist's role extends beyond answering and transferring phone calls or setting up meetings. It involves managing a variety of tasks that ensure the smooth operation of the front office and contribute to a positive image of the company. Excellent interpersonal skills, strong organizational abilities, and attention to detail are quintessential for this role. Being the face of the company, the receptionist needs to embody the values and culture of the organization while being resourceful and efficient in addressing inquiries and organizing information.

Responsibilities

• Greet and welcome visitors warmly, ensuring a positive first impression.
• Answer, screen, and forward incoming phone calls in a professional manner.
• Receive and sort daily mail and deliveries, managing distribution efficiently.
• Maintain office security by following safety procedures and controlling access.
• Provide general administrative and clerical support such as data entry and filing.
• Coordinate travel and accommodations; prepare itineraries for staff and guests.
• Schedule and organize meetings, appointments, and conference calls for staff.
• Maintain cleanliness and organization of the reception area and meeting rooms.
• Manage and stock office supplies, ensuring availability at all times.
• Assist in preparing customer presentations, reports, and other documentation.
• Handle inquiries from clients and employees promptly and accurately.
• Update and maintain contact lists and detailed visitor logs consistently.

Requirements

• High school diploma or equivalent; additional certifications are a plus.
• Proven work experience as a receptionist or similar customer-facing role.
• Excellent verbal and written communication skills for clear interaction.
• Proficiency in Microsoft Office Suite and other office management software.
• Strong organizational skills with an ability to multi-task effectively.
• Customer service orientation with a friendly and professional demeanor.
• Ability to handle office equipment, such as printers and fax machines, efficiently.