Store Assistant (225-826)

The position of Store Assistant is crucial for the smooth operation of retail and wholesale establishments. As a Store Assistant, you will support the store's daily activities, ensure excellent customer service, and maintain the sales environment. You will be responsible for keeping the store organized, assisting customers with their needs, and managing stock levels. The ideal candidate is personable, organized, and enjoys working in a fast-paced environment. Your contributions will directly impact the customer experience and business performance, thus requiring attention to detail and a proactive approach. This role offers an excellent opportunity to engage with all facets of the retail business, make significant impacts, and develop your career in the retail industry.

Responsibilities

• Assist customers with inquiries and ensure satisfaction with their purchases and experience.
• Maintain store cleanliness and organization to ensure a pleasant shopping environment.
• Monitor inventory levels, restock shelves, and report any stock discrepancies to management.
• Operate the cash register efficiently and accurately handle cash and card transactions.
• Collaborate with team members to meet store sales and service goals.
• Receive, unpack, and store merchandise deliveries, ensuring product quality and accuracy.
• Prepare and set up promotional displays and signage to support marketing efforts.
• Assist in inventory audits to maintain accurate stock records and avoid shortages.
• Resolve customer complaints or refer them to management as necessary for resolution.
• Follow all company policies and procedures to ensure a safe working environment.
• Participate in staff meetings and training sessions to enhance service skills and product knowledge.
• Implement store security measures to prevent theft and ensure loss prevention.

Requirements

• High school diploma or GED equivalent is required for this position.
• Previous experience in retail or customer service is preferred but not mandatory.
• Strong communication skills to interact effectively with customers and team members.
• Ability to stand for extended periods and perform physical tasks such as lifting.
• Basic math skills for handling cash and processing transactions accurately.
• Proficiency in using point-of-sale systems and other retail software applications.
• Flexibility to work varied hours, including weekends and holidays, as needed.