Housekeeping Supervisor (225-909)

The Housekeeping Supervisor is a critical role in maintaining the cleanliness and orderliness of a facility. This position is responsible for overseeing the daily operations of the housekeeping staff, ensuring that all cleaning and maintenance tasks are carried out efficiently and to the highest standards. The ideal candidate for this position will have excellent leadership skills, a keen eye for detail, and a commitment to providing exceptional service. The Housekeeping Supervisor plays a vital role in creating a welcoming environment for guests and employees alike. They are also tasked with managing inventories, planning schedules, and implementing feedback for continuous improvement. A background in hospitality or cleaning services, along with experience in a supervisory capacity, is essential to succeed in this role.

Responsibilities

• Supervise daily operations of housekeeping staff to ensure timely completion of tasks.
• Conduct regular inspections of assigned areas to ensure satisfactory cleanliness and maintenance.
• Train, mentor, and develop housekeeping staff to maintain high performance standards.
• Prepare and manage housekeeping schedules to optimize staff productivity and efficiency.
• Handle guest complaints related to housekeeping services promptly and professionally.
• Maintain inventory of cleaning supplies and equipment, placing orders when necessary.
• Implement safety and hygiene standards to ensure a safe working environment for staff.
• Coordinate with other departments to support overall property management and operations.
• Develop and use checklists for housekeeping tasks to maintain consistency in service delivery.
• Monitor housekeeping budgets and ensure spending is within approved limits.
• Assist in the recruitment process by interviewing candidates and making hiring recommendations.
• Provide feedback and conduct performance evaluations for housekeeping staff regularly.

Requirements

• High school diploma or equivalent required; further education is a plus.
• Minimum of 2 years experience in a housekeeping supervisory role.
• Proven ability to lead and motivate a diverse team effectively.
• Strong organizational and time-management skills, with attention to detail.
• Excellent communication skills, both verbal and written, are essential.
• Ability to handle conflicts and resolve issues in a professional manner.
• Knowledge of cleaning chemicals, supplies, and Health & Safety standards.