Dental Receptionist/Dental Nurse (225-805)

We are seeking a motivated and professional Dental Receptionist/Dental Nurse to join our dynamic team. This dual-role position requires an individual who is not only detail-oriented and organized but also possesses exceptional communication and customer service skills. As the first point of contact for our patients, you will play a vital role in ensuring a smooth operation of the dental office, enhancing patient satisfaction, and supporting our dentists during procedures. You will be responsible for scheduling appointments, managing patient records, and assisting with clinical tasks. Ideal candidates will have experience in a similar role, a passion for patient care, and a solid understanding of dental practices. This opportunity allows you to engage directly with patients and offer them a warm and welcoming experience in our clinic.

Responsibilities

• Greet and register patients as they arrive at the dental office.
• Manage telephone calls and respond to patient inquiries promptly.
• Schedule and confirm patient appointments using dental software systems.
• Maintain patient records with a high degree of accuracy and confidentiality.
• Prepare examination rooms prior to patient visits with necessary supplies.
• Assist dentists during treatments and procedures by providing necessary tools.
• Sterilize dental instruments and ensure proper hygiene standards are met.
• Coordinate patient billing and process insurance claims efficiently.
• Monitor office supplies and reorder stock as needed to avoid shortages.
• Provide patients with educational information regarding oral health care.
• Collaborate with the dental team to coordinate treatments and patient care.
• Ensure the reception area is tidy and welcoming for patients and visitors.

Requirements

• Proven experience as a dental receptionist or dental nurse is preferred.
• Excellent communication skills and a friendly, professional demeanor.
• Knowledge of dental terminology and office procedures is advantageous.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• Proficiency in dental management software and standard office applications.
• Strong attention to detail and ability to maintain confidentiality.
• Basic Life Support (BLS) certification is highly desirable.