Web Designer & Support Specialist (225-714)

We are seeking a skilled and passionate Web Designer & Support Specialist to join our dynamic team. This role combines creativity and technical prowess to design visually appealing, user-friendly websites while providing exemplary customer support services. As a Web Designer & Support Specialist, you will collaborate with cross-functional teams to design and implement responsive web designs, ensuring optimal user experience across devices. Your role will also involve troubleshooting website-related issues and offering technical support to clients. The ideal candidate is a proactive problem solver with excellent communication skills, ready to stay updated with the latest web design trends and technologies. If you are enthusiastic about creating visually captivating web experiences and delivering exceptional customer support, we would love to hear from you.

Responsibilities

• Craft and maintain visually compelling and responsive website designs for diverse clients.
• Collaborate with cross-functional teams to refine design concepts and project requirements.
• Implement user-friendly websites that adhere to industry-best standards and practices.
• Conduct website performance tests to gauge responsiveness and resolve load issues.
• Maintain and update websites to ensure functionality and seamless user experiences.
• Identify and troubleshoot HTML/CSS and scripting incompatibility issues and resolve them.
• Provide expert guidance and support to clients through telephone and email communications.
• Stay informed about the latest design trends and tools in web design and technology.
• Develop site navigation by categorizing content and fostering an interactive experience.
• Manage web content and offer support for website management via CMS platforms.
• Conduct regular website audits and propose improvements for site enhancements.
• Support the deployment of websites by ensuring they meet accessibility and usability standards.

Requirements

• Bachelor's degree in Web Design, Graphic Design, or a related field.
• Proven experience in a web design and support specialist role or similar capacity.
• Proficiency in HTML, CSS, JavaScript, and Adobe Creative Suite applications.
• Strong understanding of responsive design principles and cross-browser compatibility.
• Excellent problem-solving skills with a keen eye for detail and user experience.
• Effective communication skills to work collaboratively and provide client support.
• Ability to manage multiple projects, stay organized, and meet project deadlines.