Telesales Executive

Job description

Responsibilities:

• Manage patient interactions and inquiries with care and professionalism.
• Build and maintain relationships with healthcare teams, labs, and support facilities.
• Handle administrative tasks, including maintaining patient records, managing accounts, and preparing reports.
• Ensure smooth communication between patients, families, and medical teams.
• Monitor inventory and logistics to ensure adequate supplies.
• Perform clerical duties, such as handling correspondence and organizing documents.

Desired Candidate Profile:

• Bachelor’s degree with at least 2 years of experience in customer care, customer service, or front-office roles in healthcare.
• Excellent communication and interpersonal skills.
• Customer-focused, service-oriented, and with a professional demeanor.
• Strong telephone etiquette and multitasking abilities.

Job Types: Full-time, Permanent

Pay: Up to AED4,500.00 per month