Front Office Executive (225-816)

The Front Office Executive plays a crucial role in the smooth operation of any organization by serving as the first point of contact for clients and visitors. This professional is responsible for managing the reception area, coordinating communication between visitors and company employees, and offering administrative support. Front Office Executives must exhibit impeccable customer service skills combined with the ability to handle multiple tasks efficiently. They are not only a representation of the organization’s public image but also play an essential role in maintaining an organized and welcoming environment. Given the dynamic nature of this role, the ideal candidate should be adaptable, possess excellent communication skills, and demonstrate proficiency in managing routine office tasks. This is an excellent opportunity for motivated individuals who enjoy working in a fast-paced, client-focused environment.

Responsibilities

• Greet all visitors with a warm and professional manner and guide them appropriately.
• Manage all incoming phone calls and redirect them to relevant departments as necessary.
• Handle incoming and outgoing correspondence, including emails and physical mailroom tasks.
• Coordinate with various departments to schedule meetings and arrange conference room bookings.
• Maintain a clean and organized reception area, ensuring brochures and informatory materials are up to date.
• Assist in maintaining office security by following safety procedures and controlling access via the reception desk.
• Ensure proper visitor log documentation and issue visitor badges as required.
• Provide administrative support to various departments, including maintaining office supplies inventory.
• Submit and reconcile expense reports related to front office operations.
• Provide support during office events and meetings, ensuring that facilities are prepared accordingly.
• Monitor and ensure maintenance of equipment like fax machines, copiers, and printers.
• Assist in the execution of various events and activities as required by the management.

Requirements

• Proven experience as a front office representative or relevant role preferred.
• Proficient in using Microsoft Office Suite and other productivity software.
• Strong written and verbal communication abilities in English.
• Excellent organizational skills along with the ability to multitask efficiently.
• Ability to maintain professional demeanor and engage with individuals at all levels.
• High school degree required; additional qualifications would be advantageous.
• Strong attention to detail with a demonstrated problem-solving capability.