Telesales Executive - Outbound calls (225-1006)

We are searching for a dedicated and motivated Telesales Executive to join our dynamic sales team, focusing on outbound calls. As a Telesales Executive, you will play a pivotal role in driving the sales campaigns for our products and services. Your primary objective will be to generate interest and secure sales through effective communication and persuasion. This position requires someone with a proactive approach, exceptional communication skills, and the ability to handle rejection positively while striving for success. In this role, you will have the opportunity to work with a diverse range of customers, build lasting relationships, and contribute to the company's growth and success. This role offers a vibrant work environment and promising career growth prospects for the right candidate.

Responsibilities

• Conduct outbound sales calls to potential and existing customers to meet sales targets.
• Identify and qualify leads by understanding customer needs and expectations.
• Build strong customer relationships to ensure repeat business and referrals.
• Maintain an updated and comprehensible call log and customer interaction database.
• Collaborate with the sales team to develop and improve sales pitches and strategies.
• Provide accurate information concerning the products and services offered by the company.
• Achieve daily, weekly, and monthly individual sales targets set by management.
• Manage and resolve customer complaints or inquiries promptly and professionally.
• Participate in sales meetings and training programs to sharpen product knowledge and sales skills.
• Identify competitor activity and market trends to refine sales tactics.
• Tailor sales approach based on the customer's industry, profile, and needs.
• Follow up on leads and conduct research to identify potential prospects.

Requirements

• Proven experience in a telesales or similar sales role for a minimum of 1 year.
• Excellent communication, negotiation, and interpersonal skills are mandatory.
• Ability to handle rejection and remain motivated to achieve sales targets.
• Proficiency in using CRM software and Microsoft Office Suite is required.
• A results-driven attitude with the ability to work both independently and as part of a team.
• Strong organizational skills to manage multiple customers and tasks effectively.
• High school diploma or equivalent; a degree in sales or marketing is preferred.